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  1. Fotoziam

    Blocked area codes

    Additionally, you may be interested in this site which list all current in use mandatory, voluntary area codes and programmed splits. A lot of good information here including individual CO prefixes (NXX's) www.nanpa.com I check it periodically to determine what, if any changes, will be...
  2. Fotoziam

    ACD Supervisors need display stats

    You should be able to put the DWC key on a phoneset more than once. Remember to change the ACDN (KEY n DWC xxxx)to the second queue.
  3. Fotoziam

    Name Change On Phone Display

    Highlight the line that you want to synchronize. One of the options on the menu bar at the top has Synchronize. YOu want to synchronize the selected line "TO" the switch (update the switch with the change). Your MAT documentation should explain this clearly under user...
  4. Fotoziam

    Name Change On Phone Display

    DID YOU SYNCHRONIZE THE CHANGE AFTER YOU MADE IT? ALSO YOU CAN GO INTO THE TERMINAL AND USE LD 95. LD 95 REQ CHG TYPE NAME CUST USUALLY 0 CPND_LANG <CR> DIG <CR> DN EXTENSION NUMBER TO BE CHANGED NAME ENTER NEW NAME <CR> UNTIL YOU RETURN TO REQ: IF THE OLD USER WAS IN THE...
  5. Fotoziam

    Adding new phone?

    LD 20 REQ: LUVU (LIST UNUSED VOICE UNITS) TYPE: 500 (ANALOG TYPE SETS) TN: <CR> PICK A TN FROM THE LIST. BUILD THE PHONE OR COPY THE PHONE TO THAT TN. CHECK THE 66/110 BLOCK WITH A BUT SET OR AN ANALOG PHONE TO MAKE SURE IT IS WORKING. COMPLETE THE BUILD BY DOING THE CROSS-CONNECT...
  6. Fotoziam

    No IP, No password, No nothing please help !!!!.

    I assume that you are getting the LOGI and PWD prompts. The default PW is 0000. Other than that, you are going to either have to go to Northern Telecom or research the origin of the machine to try and get the password. Wish I could be more help.
  7. Fotoziam

    Change name of second line.

    LD 95 CHG NAME x x x DN 6131 ENter the new name
  8. Fotoziam

    No IP, No password, No nothing please help !!!!.

    Many times, tech will write the password on the underside of the terminal keyboard. Is this system in service or are you preparing it to be placed in service? The source of the system might be able to help you with the password also. Good luck - you are going to need it.
  9. Fotoziam

    help

    Not knowing the application's particular's, the only thing that I can think of is to build an analog hunt group FND and HTA to the next phone set in the group and have the last phone in the group point to the first phone in the group. Only one phone will ring at a time. Drawback - if phones...
  10. Fotoziam

    Lost DN

    User set relocation - unmanaged - can create a real nightmare. I would suggest that you disable this feature. You can not trust user's to keep you updated on the moves and it makes troubleshooting a real problem. Assuming that these are all digital phonesets, you might stat each DLC to...
  11. Fotoziam

    opt 11 isdn no xfer of incoming calls

    Congrats - I will definitely file this for future reference
  12. Fotoziam

    Cleaning up unused voice mailboxes

    I believe that you can list these mail boxes by last date accessed. However, the simplist way I have found to clean up mailboxes is to list the DN's by Name and DN in the PBX (LD 95) then list all of the mailboxes in the voice mail system and create a deletion list for the voice mail.
  13. Fotoziam

    opt 11 isdn no xfer of incoming calls

    LD 14 - if SUPN is Yes - Change to NO and VIve Versa You may also want to play with the SIGL setting.. Also look at MODE in LD 16 - I believe it should be PRA
  14. Fotoziam

    help

    If I understand correctly, you have a multiple line digital telephone and you want a number to ring also on an alnlog phone. If this is the case, you create a MIX by programming an analog TN with the same number, run the X-connects and connect a separate analog phoneset to the station jack. I...
  15. Fotoziam

    Programming exchange

    IF you are using Meridian MAil or Call Pilot, you must set up a voice menu that allows you to select options. For Sales press 1 Now and the call is routed to a predetermined sales DN You can also thru dial (If you lnow your party's extension you may dial it a any time) and a DIal By Name...
  16. Fotoziam

    Circuits

    You should be able to, however you are going from 4 to 3 so you will have to modify the Route to decrease the route members (LD 14) from 95 to 71 if you are controlling all the T1's with a single D-channel or from 92 to 69 if each T1 has it's own D-Channel or from 94 to 70 if you have a back-up...
  17. Fotoziam

    Route List Index's

    To print you RLI's use LD 86 REQ: PRT CUST: 0 FEAT: RLB To print the NPA's associated with each RLI use LD 90 REQ: PRT CUST: 0 FEAT: NET TRAN: AC1 TYPE: NPA
  18. Fotoziam

    Meridian Mailbox

    Why do you have a voice mailbox if you do not want caller's to leave messages. Delete the mailbox and rebuild it as an announcement and rerecord the greeting.
  19. Fotoziam

    opt 11 isdn no xfer of incoming calls

    Does a DID call to a set that does not ring on TRN or AOx ring normally? Answer normally? Does the hold feature work normally when the TRN key is pressed once? Can the call be retrieved in the following sequence TRN, dial Ext, RLS after 1 ring, LIne key caller is on or does it get...
  20. Fotoziam

    opt 11 isdn no xfer of incoming calls

    Need more information, however based on what's provided, check LD 16 Build - TKTP, TRMB, PTYP, DTRK, IDC, DGTP, DSEL, CHTY and CLS and LD 14 Build - CLS UNR DTN. Based on what you provided, I am assuming that internal station to station calls can be transferred and conferenced normally...

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