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  1. louis1965

    IPOCC

    So the client has IPO v2 They want to run IPOCC with call recording the IPOCC will handle voice, email and maybe chat Will I need an addtional server or can i run One-x Portal, Voicemail Pro, Contact Store and IPOCC on the same server
  2. louis1965

    9608 Remote Extension

    Hi All. Some help would be highly appreciated. Currently running a IPO R9.0.8 with 1 Remote extension. HO has an Untangle Server. Remote extension behind a Sonicwall. The phone registers and is operational. The following is my problem. after about 5-7 minutes the phone reboots itself, and...
  3. louis1965

    Mitel 5330 e as Teleworker

    Hi All, Thanks for your valued input. we have the phone operational. Just 1 hick up. Once the phone has boot and logged in,Screen changes to the following
  4. louis1965

    Mitel 5330 e as Teleworker

    Hi All, Did the TNA as below, any pointers?
  5. louis1965

    Off site transfer

    Hi TL, Yes, I have turned it off on the System telephony settings. Another extensions forwarding works, and my mobile number works from this extension.
  6. louis1965

    Mitel 5330 e as Teleworker

    Hi All, We were sent a 5330 from the States to use as a Teleworker in South Africa. When we connect the phone to ADSL line to a netgear 300M DSL router the phone registers and we can communicate to the states. We connect the DSL to a Sonicwall TZ215 and the phone registers, but there is no...
  7. louis1965

    Off site transfer

    ...replace the forwarding number with my mobile number and the forwarding works. If i phone 0987654321 directly from the extension, a call is established and operational. I create a short code *101 and point my incomming call route to *101 and the call is established. any ideas please clever...
  8. louis1965

    AD dialing rules.

    Thanks Westi This is exactly what I have done with the +27N Thanks for the reply it did work
  9. louis1965

    AD dialing rules.

    Hi All. Have an R7 system with AD working and all contacts show on handsets. problem is the dialing of those numbers as the format in AD is +27xxxxxxxxx and the user can not dial the number from there client is using BRI ISDN trunks any ideas here please
  10. louis1965

    SSA "windows is searching for javaw.exe

    Thank you all for your input. recommendation followed from qtelcom and works.
  11. louis1965

    SSA "windows is searching for javaw.exe

    Hi All, Of late i keep on getting this recurring on different clients machines. For the last 2 years we have had no issues, but it seems that the client machines does some sort of windows upgrade. Thereafter, we get the error "windows is searching for javaw.exe. if you manually browse and...
  12. louis1965

    IP Office Softphone

    Hi All, Just rolled out an IPO 500 V2 R9 SP 3. Installed 3 IP phones, and 65 Softphones, as the client wanted a wireless solution. there is a mixture of windows OS from xp to 8 and 8.1 running Aruba switch, wireless controller and more than enough A-C acces points. all pc's have netgear gig...
  13. louis1965

    Remote Extension on R 9.0.3.

    Hi All, I am pulling my hair out here. I have set up my Remote Ext succesfully. Yay The problem i have is that i have intermittend audio. I make a call and its perfect, audio bothways. Terminate make a second call, perfect. Leave it for a minute or two and,,,,, you guessed it no audio. Phone...
  14. louis1965

    Remote extensions One x portal etc.

    Hi all. i know this subject has been covered to boot but none of the previous posts solved my problem. I have an IPO 500 v2 with R9.0.3 running. I also have one x portal running and operational. One x Mobile preffered is installed and operational through external wifi as well as 3/4G I have...
  15. louis1965

    Windows Server as SNTP Server for IPO

    Hi All, So i've follwed he steps above Checked "net time" on my server, and i get the correct response. set my IPO time server add to the server in question checked system status, and i can ping the server ip from SSA through lan 1 Yet my polling in ssa fails. any ideas's
  16. louis1965

    Dect R4 provisioning mode status "not connected"

    Hi intrigrant. I realise their is an issue with my config. i am trying to find the cause of the problem, surely their is a file it needs to update from, so if i replace the update file then surely the connection will be made?
  17. louis1965

    Dect R4 provisioning mode status "not connected"

    Hi All, i am having dificulty setting up dect R4 where in the master base station, the update fails. If i default my controller and set up the dect it connects and works. as soon as i load my config with the same ip addressing, the Update fails. any advice? My config is on R9.0.1.0 build 845
  18. louis1965

    Cannot mute Clear my 1608 on Man R9

    Thanks gents. Much appreciated,
  19. louis1965

    Cannot mute Clear my 1608 on Man R9

    Hi TLP, thanks but no cigar!
  20. louis1965

    Cannot mute Clear my 1608 on Man R9

    Hi All, New unit with R9 installed and working. One problem. When i want to do a Mute Clear # on my 1608 it will ask for PROC PWD. I enter CRAFT and allows me to change ip add settings etc. I cannot Clear the phones. Any one had the same issue perhaps.

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