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  1. markatcristorey

    Auto Attendant Sporadic Pickup

    One last update in case anyone comes across this thread in the future, looking for a solution to the same issue I had. I thought I had this licked, but then discovered a few weeks later it still wasn't resolved. Turns out, it was the FastRAD picking up. Someone suggested that to me today, and...
  2. markatcristorey

    Auto Attendant Sporadic Pickup

    Just wanted to post a follow-up to this for anyone who may be in the same boat as I was and comes across this post. After looking at lots of options (trying new greetings, new CCR trees, schedules, etc.), I found one that appears to have been the issue. Line XXX -> Telco Features -> Voice...
  3. markatcristorey

    Page While on Call

    Thanks all. Didn't think it was possible, but wanted to ask the experts.
  4. markatcristorey

    Page While on Call

    Just paging all phones whether they are in-use or not. We use the page function a ton, and phones in-use don't receive pages. I don't know of any way to page a phone that's on a call, but I figured I'd ask, to see if there's a setting I'm not aware of.
  5. markatcristorey

    Page While on Call

    That only works for phone calls though, right? I have tried this and it didn't appear to affect paging at all.
  6. markatcristorey

    Page While on Call

    Hi -- I'm looking to see if there's a way to page a phone while it's on a call. I don't think there is, and I've tried a bunch of settings to see, but it would really help me out a lot if there was a way to send a page to a phone while it's in-use. Thanks!
  7. markatcristorey

    Auto Attendant Sporadic Pickup

    Hi all -- I've been fighting with this for a while, and have literally no idea what to try next. My system is a MICS 4.1 with a NAM on a PRI. I have been having a problem for about five months where the auto attendant doesn't play after picking up, and instead there is sort of a clicking...
  8. markatcristorey

    Dropout and Static on Inbound / Outbound Calls

    I just wanted to update this thread with the resolution in case someone comes across this during a search for similar issues. This one turned out to be a problem on our provider's end, but it took months to get to the bottom of it. Their argument was that when our Internet usage spiked, we'd...
  9. markatcristorey

    Dropout and Static on Inbound / Outbound Calls

    It's something of a recent issue (we had the PRI for about a year without any issues), but perhaps just moving the new KSU is a good move. I don't know offhand what software it runs, but it's probably 5 years newer (ours is from 99) and so it must be 6+.
  10. markatcristorey

    Dropout and Static on Inbound / Outbound Calls

    Just one other quick note -- I have spent a lot of time today trying to nail down the problem specifically, and it never appears to be static -- it's only dropouts. Let's say you have a 60 second phone conversation. There may be 18 dropouts, each one for .25 seconds or so. Enough to disrupt...
  11. markatcristorey

    Dropout and Static on Inbound / Outbound Calls

    Oh sorry -- I had put that in the post and while I was editing must've deleted it. MICS 4.1
  12. markatcristorey

    Dropout and Static on Inbound / Outbound Calls

    Hi all -- Just wanted to see if anyone had any suggestions on what I should do to troubleshoot this. We've been dealing with an issue for about four months now where off-campus inbound and outbound callers report static and voice dropouts. It's intermittent, and very difficult to reproduce --...
  13. markatcristorey

    FastRAD, Norstar Remote Utilities, and Internet Explorer 8

    Hi all -- I just wanted to share something I recently discovered in hopes that someone with a similar issue might find this one day and it be of help. I've had a Windows XP box I set up four years ago when we installed our donated Norstar system that I use exclusively for the FastRAD / Norstar...
  14. markatcristorey

    Installing PRI - Should I get help?

    Thanks y'all -- I will definitely hire some help. Does anyone have any recommendations for someone in Houston? I can google it, but I'd love suggestions.
  15. markatcristorey

    Installing PRI - Should I get help?

    Howdy all -- A few years ago, I consulted Tek-Tips a LOT when I was setting up our donated Norstar Meridian system. We got everything working great, and we get a LOT of good use out of it. We set it up as a four-line system, and it's served our needs just great. In a few months, we're...
  16. markatcristorey

    Voice Call Multiple Extensions

    Hello all -- I have a need to do a voice call to multiple extensions. Is this possible with the Norstar Meridian system? I would be okay doing paging as well, but I'd need to be able to page two zones at once without paging all zones. I'd think I might be able to do a voice call with one...
  17. markatcristorey

    Scheduled Page

    Hey everyone -- Just wanted to provide an update on this thread. I was able to scrounge up an old ISA hardware voice-modem (with microphone and speaker ports on it), and an old computer that had ISA ports. I loaded Linux onto the machine, and after a fair amount of work, was able to (using...
  18. markatcristorey

    Scheduled Page

    There were paging speakers installed, as well as an AMP and bell system, and actually the whole thing worked when I first got here (we acquired the building, built in the 50s, and then did fairly significant renovations) , but during the renovations, a portion of the cabling was destroyed when a...
  19. markatcristorey

    Scheduled Page

    I think programming it from an analog line would be my solution, if I can get it working. I'm going to have to look at this more, but I have several old laptops here with modems. If I can create a script that will dial the correct code through the modem, then play a sound and hang up, I think...
  20. markatcristorey

    Scheduled Page

    Hello all -- I work at a school where we installed a used Norstar Meridian system. We use it in the morning for announcements, by using the page function. It works incredibly well -- the speakers on the phones are remarkably loud, and it's been a huge success. Long story short, we inherited...

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