Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations derfloh on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
-
What is the concept of ARS?
Where can I get a easy to understand documentation -link or PDF/notes are welcome. Thanks in Advance- 26822809
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
-
MCI Transfer and TakeBack feature
This solution is not thru ACd but thru other device - NISE/RACAL/THALES voice logger. Record the agents in extentions and the verification team can track the transfers.- 26822809
- Post #2
- Forum: Avaya: CM/Aura (Definity)
