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  1. allannj

    Automated backup IP500 R11

    Hi all, On a customer site with IP500v2 R11 and 1x Application Server (Linux) I need to make some automated backup of the systems. I have managed to setup a scheduled backup rutine on the app-srv, but what to do on the IP500? It seems that only immidiate backups is possible from the...
  2. allannj

    Wallboard - templates

    Hi all IPOCC Are there any wallboard templates for the IPOCC Wallboard Broker? Just so that I don't need to start from scratch everytime... Also if some more feature rich templates are available for download. Hope that any of You can help. BR/ Allan
  3. allannj

    Disconnected calls - where to look?

    Thanks Janni78 - any suggestions on how to filter/set the trace options, to locate this issue the best? Will it be enough to set the ISDN Layer 3? Or would a Default All be best, with som additional options? Hope You have some advice :)
  4. allannj

    Disconnected calls - where to look?

    Hi IPOCC Gurus, One of my customers are complaining on calls dirupted/disconnected when talking. Where do I look for theese calls, and get closer to what happens? I have triede the Contact Detail Reports, but not to much help. Will the TTrace Console help me out? Or do I need to start a...
  5. allannj

    Agent sync from IP Office - PABXConfigAccess

    Hi Janni78 I see Your point. But i works now - but how im not excactly sure.
  6. allannj

    Agent sync from IP Office - PABXConfigAccess

    Hi IPOCC Gurus, I get this from the IPO Sync Service: C0445a 00:37:12.259 TC_General Active field is not set to 1 in DataBase:PABXConfigAccess. Data Import may not be completed. Need to be set for Sync service to start C0446a 00:37:12.259 TC_Error Active field is set to...
  7. allannj

    Communicator for Windows - supported version on 10.1 SP3 ?

    Hi All, What is the newest/supported version of ACW (Avaya Communicator for Windows) for IP Office 10.1 SP3? There is no ACW installation software with this new release/SP. But there is a newer ACW for R11 - is this the version, or will it be the one delivered with 10.1 SP2? Regards /Allan
  8. allannj

    SIP Trunk - congestion count

    Thank You @sizbut Great tip - i was not aware about that. Nothing in the help-file with IP Office Manager!?
  9. allannj

    SIP Trunk - congestion count

    Hi all IPO-fellows, I am struggleing with a SIP Trunk here. Newly setup IPO SE 10.1 SP2 server with a SIP Trunk with 4 channels. The trunk registers correctly to the provider, and all channels are idle. When trying to making a call, it looks like the call stays inside the IPO, and never hits...
  10. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    Thank you for all the answers. I will go to my customer and tell them to check the VMware invironment.
  11. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    The network emulation in VMware is of E1000. I know that this is a rather old emulation method... Do You know if this is possible to change, og should be? Will the server loose its MAC-addr. and then we will have licens issues?
  12. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    After a reboot of the server last night, the "alarm" is now in a Normal-state. HDD usage on 66% (100GB space). The IP Office SE is running on a VMware environment. What is the best way of looking into if some excessive traffic is actually hitting the NIC? I don't see this in the System Status...
  13. allannj

    NIC/HD I/O Utilization Exhausted - System Status

    Hi Fellow IPO-admins, What does this alarm tell me? Where to look for this?
  14. allannj

    Route call from IVR Script to a second IVR Script

    Hi @janni78 Thank You for the answer - and sorry for my late reply to You. We solved the issue with using the Task Flow.
  15. allannj

    Service Users sync fail - IP Office Server Edition R10.1

    Hi @Pepp77, Sorry for my late answer. I will run through the sec.passwords on all sites, and check if the sync. work.
  16. allannj

    Service Users sync fail - IP Office Server Edition R10.1

    Hi all, At a customer they have several service users on the IP Office Server Edition. Setup: IP Office SE - Primary server - R10.1 3 IP500v2 expansions When using the "Sync. Service Users and System Password" in the WebManager, this does not replicate the users created on the primary server...
  17. allannj

    Route call from IVR Script to a second IVR Script

    Hi Gurus, I have a queue IVR that work fine, now I want to use DTMF to sent the user to another IVR Script. Triede to do this with a tag and a variable, and use the basic element "Define Variable". But there is only silence... I am not sure on how to fill out the "New value" box in this...
  18. allannj

    Working simultanious in IPOCC UI

    Thanks @janni78
  19. allannj

    Working simultanious in IPOCC UI

    Hi, Is it possible to work more than one (1) user in the IPOCC UI (Thick client) on a Task Flow Set and IVR Scripts? Regard, Allan
  20. allannj

    Equinox with IP Office 10.1 - how to?

    Hi guys, Thank you for the update.

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