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  1. LeonardG

    IP Office Contact Center Server Disconnecting

    I have an IP Office Contact Center Server remotely connected via VPN to an IP Office 500. The serve sometimes will disconnect from the IP Office 500 because of Network issues. However it does not reconnect all the time when the VPN renegotiates. The VPNs are set to automatically keep alive...
  2. LeonardG

    IP Office hacked

    Auto Extension only was only enagbled on the WAN. Since we discovered the problem we disabled it. No evidence of intrusion to the manager as the firewall only allow SIP ports to enter from the outside. It looks like the only attempt was to create extensions which could not dial out as the...
  3. LeonardG

    IP Office hacked

    Yes the Auto create was on for SIP extensions on the WAN link. However, there is only one license for a SIP extension. I have since turned that option off. I will monitor it to see if that takes care of it. Thx.
  4. LeonardG

    IP Office hacked

    This issue happened in the last two days. To answer your questions, in both instances the IP Offices have been behind firewalls with only SIP ports opened since they were installed. Months ago all passwords were changed to difficult ones and all Manager and Security accounts have been deleted...
  5. LeonardG

    IP Office hacked

    I have two instances where I found our IP Office 500 with over 800 SIP extensions. Has anyone had this problem? THX

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