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  1. mitelzippy

    How to use "Call me back" feature and voicemail?

    Hi, I know what you are saying about it being a hold over from before voicemail, but it is actually quite a useful feature. It can save a lot of time, rather than leaving vm for someone, they call you back, you're on phone, they leave message, you phone back, they're on phone....etc etc If...
  2. mitelzippy

    How to use "Call me back" feature and voicemail?

    Hi, I have a requirement, that my users wish to use the "call me back" feature when a station is busy, rather than leaving a voicemail. The issue I have is that the "call me back" button doesn't stay on the screen long enough for the user to press it. I have tried changing the 1st alternative...
  3. mitelzippy

    NameTag Hunt Groups not redirecting to correct mailbox

    Is there perhaps a class of service option stopping this from working?
  4. mitelzippy

    NameTag Hunt Groups not redirecting to correct mailbox

    Just tried putting my extension into NTHG 7210 and removing the always alternative, and when the call reaches my extension it still displays 1210.
  5. mitelzippy

    NameTag Hunt Groups not redirecting to correct mailbox

    Thanks for that, it gives me some confidence that I can get this working. At the moment DDI 1210 (NTHG) Always alternative to ring group 560 (10 seconds), 1st Alternative is 7210 which is another NTHG which has an Always Alternative to voicemail. When the call reaches the VM it prompts the...
  6. mitelzippy

    NameTag Hunt Groups not redirecting to correct mailbox

    Hi, We have a Mitel 3300 using nametag hunt groups routing to ring groups. (We require the nametag to be present no matter where the call goes in the company, to allow staff to see a brief desc of the line the call is coming in on.) I would like multiple DDIs to share a mailbox rather than...
  7. mitelzippy

    display system speedcall name for incoming calls

    I have been able to get this functionality, but it is still not quite right. I have set it up slightly differently to what was mentioned above. I have added nametag hunt group 1200 and set always alternative to intended group. Added description to telephone directory. All is almost perfect...
  8. mitelzippy

    display system speedcall name for incoming calls

    Apologies if this has been asked before. I am new to the Mitel 3300, migrating from Avaya SDX INDeX. I would like to display the speed call name on the users handset for an incoming call, as opposed to the group name. Example; DDI = 1200 Group = 500 Speed call entry in telephone directory =...

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