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  • Users: uglog
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  1. uglog

    9608 VPN issue - Invalid Configuration

    Hi, Would you be able to share your working config? Do you enter the config directly into the phone or use the 46xxsettings method? Thanks
  2. uglog

    9608 VPN issue - Invalid Configuration

    Yeap, not lazy like that lol...Googled straight off - see my post my post above - 25 Apr 17 11:19, which I think you skipped over :) see below I have setup a few VPNs in my time (with this appliance) and never had an issue. This Avaya phone is hard work to setup, and i'm just wondering if...
  3. uglog

    9608 VPN issue - Invalid Configuration

    Hi, appreciate your comments. Just to clarify We managed to resolved the "Malformed payload" by updating the firmware on the phone. The issue we have now is; sending encrypted notification UNSUPPORTED_EXCHANGE_TYPE to 195.XX.XX.XX:4500 received MODECFG message when in state STATE_MAIN_R3, and...
  4. uglog

    9608 VPN issue - Invalid Configuration

    Hi, Changing to SHA-1 hasn't made any difference.
  5. uglog

    9608 VPN issue - Invalid Configuration

    Hi, Yes, I have checked on the actual phone, the Auth encryption is MD5 for both IKE and And IPsec, see below ################################################## # ## IKE Auth algo. ## 0: Any, 1: MD5 ## 2: sHA-1 ################################################## # SET NVIKEP1AUTHALG 1...
  6. uglog

    9608 VPN issue - Invalid Configuration

    It's a all-in-one firewall , vpn, anti-virus managed proprietary linux appliance. It isn't branded per-se
  7. uglog

    9608 VPN issue - Invalid Configuration

    Hi, Also does anyone know if this phone supports L2TP? Thanks
  8. uglog

    9608 VPN issue - Invalid Configuration

    Upgrading the firmware to 9.1.10 appears to have corrected that issue with Phase 1 negotiations , no getting issues with Phase 2. Anyone have any ideas? sending encrypted notification UNSUPPORTED_EXCHANGE_TYPE to 195.XX.XX.XX:4500 received MODECFG message when in state STATE_MAIN_R3, and we...
  9. uglog

    9608 VPN issue - Invalid Configuration

    Done the following ; Hashed out the Xauth username (### SET NVVPNUSER mscep1) and password (### SET NVVPNPSWD mscep1) parameters from 96xxvpn.txt, clearing the phone, re-adding group (876), connecting phone to LAN to grab updated VPN config file (96xxvpn.txt). Then connected it back to the...
  10. uglog

    9608 VPN issue - Invalid Configuration

    I found this VPN config template from another tread, and just adapted it for our environment. Yes, we have configured the firewall for PSK and also the phone, and I just left the Xauth login in the config file, as assumed the phone would ignore as the PSK parameter is invoked "SET...
  11. uglog

    9608 VPN issue - Invalid Configuration

    Currently running version 9.1.9
  12. uglog

    9608 VPN issue - Invalid Configuration

    Firewall is reporting that the PSK is not matching (by the sounds of below). We have triple check both ends , and Pre-shared key is correct! We haven't had this issues with the 10+ IPsec active VPNs we established. Any ideas what could be different with the 9608? "VPN-dynamic"[3]...
  13. uglog

    9608 VPN issue - Invalid Configuration

    Is there a way I can access the log files of the phone to see the detailed error?
  14. uglog

    9608 VPN issue - Invalid Configuration

    I have configured our 9608 phone using the below configuration It appears to exchange keys and fails after 15 secs. The error is VPN Tunnel Failure - Invalid Configuration Does anyone know what this generic error actually means? Is there a way I can access the log files of the phone to see...
  15. uglog

    Users complaining about Internal call quality of new system

    Hi The system status is showing codec G711 A. Is this the best codec for quality? See screenshot below. We are using 1GB Netgear Prosafe POE switches. Is it recommended to configure QOS for voice?
  16. uglog

    Visual Alerting for all extensions

    Had a few of them complaining about repetitive strain injury after lol.
  17. uglog

    Users complaining about Internal call quality of new system

    Thanks for your prompt reply. Please see screenshot of current settings. I'm not familiar with this config.
  18. uglog

    Users complaining about Internal call quality of new system

    Hi Guys, We have moved from Digital Avaya 2030 to IP 9608 handsets. Some users are complaining that the call internal and external call quality isn't as crisp and fluid as the digital handsets. We haven't change provider, still using ISDN30. Are there any changes we can make to improve the...
  19. uglog

    Visual Alerting for all extensions

    Just got the user's to manually do this via the handsets.
  20. uglog

    Visual Alerting for all extensions

    Hi Is there a way to globally set Visual alerting against all phones using IP Office Manager? Can only find the option via the phone itself, which isn't workable.. Press Select to select Options & Settings > Call Settings > Visual Alerting So basically when the phone rings, the user wants the...

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