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  1. HanSolo111

    Strange thing going on....

    trying to get that DN on another TN.... Vendor will clear the corruption once more, so I can reuse that DN Then they will come onsite and reboot the switch..
  2. HanSolo111

    Strange thing going on....

    >LD 21 REQ: PRT TYPE: SRDT REQ: It outputs nothing but blank space...
  3. HanSolo111

    Strange thing going on....

    OK... So our vendor removed the corruption in the pbx. I was able to create the TN with the old DN again. And the phone was reachable. However, in MAT the record still existed as OUT. So I restored the record to TRN and tried to retreive the new config of that TN... result: corruption...
  4. HanSolo111

    Strange thing going on....

    Called our vendor, they say it's a DN corruption. They will remove the corruption and contact me again.
  5. HanSolo111

    Strange thing going on....

    @Reusser: I did this, and the transmit went ok. However, I still cannot call extension 1524, it gives me a fast busytone. When I print the TN in the pbx, I can see the config. When I print the DN, it says 'no act since no date'. So you would assume that it is not in use... However, when I try...
  6. HanSolo111

    Strange thing going on....

    @John, thanks...I was already thinking that it might be corruption....darn.. @DocVic: Yes, we're using MAT on a genuine Windows 95 PC, would you believe it! :-) Upgrade is not an option, as we're moving away from Nortel and upgrading all phones to Avaya. But in the meantime, the Nortel...
  7. HanSolo111

    Strange thing going on....

    I went to the command line in pbx and build a basic 2616 on that TN like you said. Then I retrieved this in the MAT, and it retrieved the settings that I changed in the pbx... But when I make changes there, and try to transmit it to the switch, I get an SCH0128 error... Aaaargh annoying!! :)
  8. HanSolo111

    Strange thing going on....

    It is not disabled... but I enabled the TN again... Thing is, that when I OUT the station in Station Administration and do a Synchronise->transmit, the sync windows gets stuck at this: REQ: OUT TYPE: 2616 TN 8 0 1 3 SCH0128 TN Then it just sits there, and tries again and gives an error...
  9. HanSolo111

    Strange thing going on....

    Ok, so I have a user who complains that she cannot make any calls. As soon as she tried to dial a number, she would get a busy tone... So I thought: I'll out the TN, and re-create it. What happened, was that I could not out the TN in station administration or Terminal Emulation. I would get...
  10. HanSolo111

    Cleaning up: finding unused numbers

    Haha... just something to do... that's true :) I'll use that as a last resort ;) Will try the midnight run next week and read up on the usage of ACD and Phantoms. Thanks everyone for pointing me in the right direction! Cheers!
  11. HanSolo111

    Cleaning up: finding unused numbers

    Wow...Telebub... that's kind of chinese for me :) I'm just someone who has been left in charge of the PBX, with no PBX experience...ut I'll look into your tip. Thanks! But, in theory: With the "inv prt sets", I could out all TN's that show up as 'unavailable'... right? I'm reading up on the...
  12. HanSolo111

    Cleaning up: finding unused numbers

    ok nevermind.... it was inv prt sets :)
  13. HanSolo111

    Cleaning up: finding unused numbers

    Ok so using SL1M1's tip I get this after => inv prt : *********************************** Inventory Status: Card file status is OK 88 records: 28/06/2004 12:20:17 Sets file status is OK 508 records: 19/02/2010 14:17:52 *********************************** So does that mean that there are 508...
  14. HanSolo111

    Cleaning up: finding unused numbers

    Well that's it.... there are NO cable records.... The wiring cabinet is a huuuughe spaghetti. So that midnight routine disables the TN automatically then? I'll give that midnight routine a try. Right now I'm using SL1M1's tip. Thanks guys!
  15. HanSolo111

    Cleaning up: finding unused numbers

    Hi, Is there a way, using some LD command, to find out which DN's are unused? (not PRT LUDN) To Clarify: I want to know what phones, visible in Station Administration, are no longer used. There are over 600 DN's, and only 500 people working here. Plus, some of them have Avaya's... Apparently...
  16. HanSolo111

    Call logging

    OK, So this manager wants us to send him a weekly log file for one extension. He wants to know what numbers have been dialed, how long, etc... I have no idea how to set this up. Is there an easy way to get suh a list?
  17. HanSolo111

    CRM Undeliverable emails

    Hi, The company I work for uses CRM. We have a couple of mailboxes that are forwarding mails to a CRM forwarder mailaddress. Emails that arrive in this CRM forwardingmailbox are being sent to the correct crm queues. Now, there are numerous emails that are stuck in an 'underliverable'...
  18. HanSolo111

    9640 front screen buttons

    I've set Idle Features to this in the 46xxx.settings file: SET IDLEFEATURES "1000,35,34,335" However, after I clear all values on the phone and after the reboot, the Idle screed STILL shows only one soft key with 'Redial' funcion. The three other softkeys are still blank. Any ideas as to why...
  19. HanSolo111

    Night Message: how to record a new message?

    Hi all, We have to re-record a new message for the night service. At the end of every day the receptionist pushes a key on her phone to activate the night service. We have no clue how to re-record this message... (we inherited this system...). This is what I already managed to find out...
  20. HanSolo111

    Avaya One-X

    Ok this might be a nOOb question... I received my Plantronics headset with DA45 audio decoder. Right now, all sound is going through the headset. However, I want to let the ringing tone, when there is an incomming call, play from the speaker instead of the headset, so that I don't have to...

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