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  1. alamtnman

    forward phone to after hours message

    Hey guys I have a customer that I have auto attendant set up on 3 time profiles normal and after hours.(8-5-normal,5pm-12am- after hours and 12am-8am-after hours ) and I did not not set up any time profiles for holidays ( i am new to IP office and this was my first one and I didn't think...
  2. alamtnman

    night service going to mb customer wants it to go to tree after 4 rings

    just picked up a new customer who has an 0x32 and flash talk they are using two ringing services a day and a night. during the day service (ring group 001)the system sends calls straight to a CCR tree. the night service rings (rg002) several sets 3 times and goes to the receptionist...
  3. alamtnman

    Flash talk 4port need help resting software

    thanks everyone. I will try to find a lower version of software. looks like that's my only hope. FYI curlycord I did try reinstalling the software and powering the system down and and replacing it with the other 2.0 software but that didn't work. btw if I get my vendor to send me a 1.7...
  4. alamtnman

    Flash talk 4port need help resting software

    I tried shorting the cap and I would try the other solution but I don't have another software version that is below 2.0 so I am kida stuck. but I did short the the cap just using jump wire but I could go back and get a 100 ohm resistor but I don't know if that would make a difference. but thanks...
  5. alamtnman

    Flash talk 4port need help resting software

    ok I have a flash talk that vendor shipped wrong software they sent me VLM 2.0 (voice mail light) software. I got them to send me a new regular 2.0.10 software. but apparently the original software is married to the system because AA and CCR are still not allowed. I have read a couple of post...
  6. alamtnman

    linking two ipoffices

    thanks everyone , one location has charter Phone lines and internet the second site will be Comcast. not sure of the Speeds but faster than DSL I'm sure. my equipment provider quoted me the two vce licenses and 2 netgear firewall/vpn. if I look up the small community networking will it...
  7. alamtnman

    linking two ipoffices

    \ I have a ip500 essential edition with 9.0.500.972 software. customer has just bought a new building in another city and want to purchase a new ip office and link the two systems so they can call each other without long distance. Im not sure where to begin.(old nortel guy learning the ip...
  8. alamtnman

    Visual VM versus Embedded VM

    I have a user who cant transfer messages with Visual VM but can with the embedded VM commands. when they try the Vmail transfer in Visual vm ( 9508 sets) the VM appears to go to the other extension the message will appear and show the correct time length on the set but will not play, you only...
  9. alamtnman

    time and money

    Just curious. How much time/money do you add to the cost of avaya IP office quotes for return trips for warranty and software updates. I just started Installing IP offices and thought I had enough markup and labor to cover everything and I do for the initial install but I have had to go back to...
  10. alamtnman

    trouble sending Voicemail to another extension.- ipo-9.0.

    when customer has a voice mail in their billing Group voice-mail or any group voicemail and they try to copy/send it to another extension not in the group the message goes, it shows the proper time and length but when the extension tries to play the message there is no audio or just a couple of...
  11. alamtnman

    AA answering but not playing message

    Thanks that worked but I really need the time profiles to work. this is for a dr office and they need an after hours message too T.R. RCDD there may not be any stupid questions but their is a bunch of inquizative idiots (myself included at times)
  12. alamtnman

    AA answering but not playing message

    first off new to IP office so this is something that's probably something pretty simple but I cant figure it out. I have built an Auto attendant. it will answer the call but not play the greeting/message you can press 1/2/or 3 and it will go to the correct option. i recorded and save the...
  13. alamtnman

    Call recorder question

    Are there any call recording solutions for the IP office 500 v.2 that might be cheaper than upgrading from a essential eddition to the Preferred (vmpro) and adding the external server. I have a small office that doesnt really need to record alot off calls. they have 5 9508 sets and 10 nortel...
  14. alamtnman

    Adding phones to Esi IVX S class generation 2

    thanks that was just what I needed., not sure why I couldnt get it to pop up when I tried to google it. actually looks like a decent system. guess ill find out when i get there. T.R. RCDD there may not be any stupid questions but their is a bunch of inquizative idiots (myself included at times)
  15. alamtnman

    Adding phones to Esi IVX S class generation 2

    Does anyone have a resource/manual for an Esi IVX S class generation 2 phone system. I have a customer who has approached me about pulling some cables and adding some phones to his system. I am a Nortel guy and have fooled with some Panasonic and NEC systems but i can not find anything on this...
  16. alamtnman

    labling in new construction

    Please,Please,Please start in a corner, number around in a neat easy pattern for the sake of the end user and IT guys. I have been both contractor and in-house guy for a large bank. we have a large operations center(5000 plus cables) that the original cable vendor got behind with the job and...
  17. alamtnman

    Pro-comm and windows 7

    we are migrating Pc's to windows 7 and have an issue with Procom. the prgram seems to come up ok, and you can even use the telnet to connect via IP to our pbx'x but location and old mer mail that require modem dial up are not working. we keep getting an error mesage " a Telophy resource is...
  18. alamtnman

    Extend Fiber Feed

    your probally gonna have to break down all the cost for your customer and also find out what equipment they will feeding in the mdf and how many strands will they be using at one time and what thier future plans are. if they will only be using one or two pairs and the rest are spares and they...
  19. alamtnman

    Old 8x24 w Centrex software- Cant dial out

    Thanks guys, i think i found it. there was a heading (after the cenrex features i think) that let me choose between Normal, n* and non N*, change the extension to N* and that seemed to fix it. Personally I want to trash the 8x24 as soon as possible, I have several 0x32 spares but thanks to good...
  20. alamtnman

    Old 8x24 w Centrex software- Cant dial out

    I have an old 8x24 with centrex software that we recently added a 1fb. all the lines in the branch are centrex but this one and everyone dials 9 to dial out after selecting a line. when you select the 1fb and start to dial after the fourth digit it throws up Calling + #### gives a half ring and...

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