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  1. danchung85

    Nortel t7316E Phone to Phone programming

    thanks, that worked! system data+user.. got it.
  2. danchung85

    Callpilot CCR going to wrong extension

    I will upload a picture of the settings to give you guys a better idea later tonight, thanks for the responses guys. I know its little to run on, but I just am not sure where to even begin.
  3. danchung85

    Callpilot CCR going to wrong extension

    Alright, Just confirmed that that is not selected.
  4. danchung85

    Nortel t7316E Phone to Phone programming

    Thanks i'll give that a try. What happens if that does not work?
  5. danchung85

    Nortel t7316E Phone to Phone programming

    In the system programming, I go to -> Terminals & Sets -> Sets -> Ext # -> Copy: System Data -> Copy: single -> copy to new Ext #?
  6. danchung85

    Callpilot CCR going to wrong extension

    Thanks for the response guys, how do i check if a DN is disabled?
  7. danchung85

    Nortel t7316E Phone to Phone programming

    To clarify, this is done through the system settings, under terminals & sets, from one DN to the other, correct? If this does not work button for button and they are the same set type, what issues can there be that prevent button to button copying?
  8. danchung85

    Callpilot CCR going to wrong extension

    Yeah.. quite a bit of things to check. M-F are set to times are all set the same, at 6am (morning), 11am (afternoon), 5pm (evening), 5pm (after hours). sat/sun are set to 12am on all sections. operator extension is set to 103. CCR tree for morn/afternoon/evening are all set for CCR 1 (normal...
  9. danchung85

    Callpilot CCR going to wrong extension

    Hey guys, Second question for the night, sorry to create separate threads. We have a Callpilot mini 150 and when it was first setup, the CCR tree worked fine. Caller would call in and get the greeting prompts based on day, and then get transfered to our operator 103. After hours, it would...
  10. danchung85

    Nortel t7316E Phone to Phone programming

    Hi everyone, I'm having some trouble copying the programmed buttons on each phone. I thought going into the system via feature code **266344 would copy one handset program to another, however, i am finding that the buttons on the phone itself do not copy over. Am I wrong to assume that there...
  11. danchung85

    line 3 on hold issue Nortel mics 6.1 system

    Hi, sorry for the really late reply. I was able to see the feature codes. First one is Feature 904, and the other is 908. Both are lit up when it beeps suddenly. Any ideas?
  12. danchung85

    line 3 on hold issue Nortel mics 6.1 system

    Hi, I am having an issue with just one phone/line. It constantly says "Line 3 on hold" next to our intercom button (bottom right corner) even though that line has no calls on it. It will constantly beep overtime because there of the hold alert. Using another phone to go to line 3, there is a...
  13. danchung85

    Nortel ATA2 Device Problem

    Ill give that a try today thanks
  14. danchung85

    Nortel ATA2 Device Problem

    I've been using the extension (113) with a digital line till the ata device came in. I went into the system and set the ATA settings to 'telephone' and i think thats it.
  15. danchung85

    Nortel ATA2 Device Problem

    Hi I have a nortel MICS 6.1 system using SIP trunking via a SPA8000-G1 voice gateway. About a month ago a connected an ATA device to add cordless telephone system to the system, and it worked fine. (Panasonic brand). However, after purchasing and connecting a Nortel ATA2 device, I cannot get...
  16. danchung85

    SPA8000 and MICS 6.1

    Just an update, got th sip working and can make outgoing and get incoming calls! now to refine the programming..
  17. danchung85

    SPA8000 and MICS 6.1

    So I've wired in the FXO jacks, and install the trunk. I've configuered Pool A for lines 001-004, and my dial out number as 9. I have also found out that my temp SIP trunk numbers are actually not receiving calls yet. Need to call Nextiva to see why that is. I have set the Prime set to be 103...
  18. danchung85

    SPA8000 and MICS 6.1

    got it, thanks!
  19. danchung85

    SPA8000 and MICS 6.1

    Sorry, but more questions! So from the Amp, we have CO, ., CO, ., then - - - - (thats about 8 pins) then repeats again. Using a 4pin RJ11 cable, I connect only one pair (blue,red or green,yellow?) to first CO then repeat for the next 2 CO's? then connect only 2 wires to a phone jack.
  20. danchung85

    SPA8000 and MICS 6.1

    I was actually thinking of hooking up phone jacks from the amp and then connecting them via RJ11 4pin cables, would that work as well? Also, thanks for the quick responses!

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