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  1. Redwoodbob

    H.323 link between Avaya S8710/G650 and Cisco Call mgr.

    I'm just getting into the thick of an issue with an H.323 link, pouring over an interoperability doc and checking settings on both ends. I'll have to rely on another team member to check cisco router settings. The issue is that you can call from the CCM across the link to an Avaya phone no...
  2. Redwoodbob

    Avaya Help

    Thanks AT3. David, I asked the same question when I walked in the door. The overall plan is to remove ALL of the Avaya kit company wide. Apparently there have been some Avaya / Cisco interconnect problems in other parts of the country within the company as well as issues with some of the Avaya...
  3. Redwoodbob

    Avaya Help

    I just want to add that I'm not going to support the equipment, just need to extract enough information from it to decommission it and deploy Cisco. Worse case scenario is that I visit each phone and check setup and make notes regarding speed dials, voicemail, hunt groups, roll patterns etc...
  4. Redwoodbob

    Avaya Help

    Telecomboy - Thanks. Did a copy/paste. Dexman - Understood. I'm not going to support the equipment, just need to extract enough information from it to decommission it and deploy Cisco. Worse case scenario is that I visit each phone and check setup and make notes regarding speed dials...
  5. Redwoodbob

    Avaya Help

    ...location, verifying total number of sets, DID ranges, set configs etc etc.If this were Nortel, I wouldn't even be here asking but I need to know;* How do I connect my laptop? Console port? Crossover cable?* Do I need special software or can I use telnet or Hyperterm? and work from a command...
  6. Redwoodbob

    Avaya Help

    ...location, verifying total number of sets, DID ranges, set configs etc etc.If this were Nortel, I wouldn't even be here asking but I need to know;* How do I connect my laptop? Console port? Crossover cable?* Do I need special software or can I use telnet or Hyperterm? and work from a command...
  7. Redwoodbob

    IPC with Nortel CS1K using PCA's

    How do you miss calls? Turrets not ringing? Is it from a specific number, area code or exchange? It could be a turret setting. Do you have a DND key anywhere on the turret? If so and its red, hit the DND key to turn Do Not Disturb off. You may also want to check ringing; MENU>Ring>Ring> check...
  8. Redwoodbob

    Is there a small PBX that will work with only three CO lines?

    I would ask the customer what functionality they desire that requires a PBX. With 4 lines, I think I'd opt for centrex. With centrex lines you get PBX functionality thats managed by the telco provider which in my opinion is ideal for a small office. If they plan to grow beyond 10 sets, then...
  9. Redwoodbob

    OPT 11 connect via PC/Serial

    INI was the fix.
  10. Redwoodbob

    IP-Trade & Avaya - thoughts? experiences? suggestions?

    I do not own or support any IP Trade sites but I do interface with people that do. I have ordered many ARD circuits to sites with IP Trade turrets and can tell you that getting these lines to work properly or for any length of time on an IP Trade system is pure luck. It takes forver and IP Trade...
  11. Redwoodbob

    Adding a VM button on IQMX turret

    OK from what I see above, this looks like a speed dial used to access a voicemail system. Basically the user pushes the button labeled VM and it takes them to their voicemail box without them having to enter the digits. 2222 is your voicemail system extension and 2070 is the users extension...
  12. Redwoodbob

    How do I connect to Meridian Mail using a PC and serial lead?

    I have used PuTTY and Procomm to connect as well. Google PuTTY, its a free down load. Note that PuTTY has issue with meta key (F1-F6) configs when accessing Meridian Mail. Other than that, you can do anything you need.
  13. Redwoodbob

    OPT 11 connect via PC/Serial

    I have an option 11 that I access by using RDP from my desktop to a PC that is direct connected to the PBX with a serial cable. Once connected to the direct connect PC via RDP, I fire up procomm and log into the system to do whatever. This set up has worked well, but recently, I am simply unable...
  14. Redwoodbob

    RAD IP Mux 24

    ...this product? So far, set up has been difficult at best. I can't get these 2 units to work effectively in a lab invironment. In my lab I have; * (2) Cisco 3560 PoE-8 switches with configs consistent to my production network which include vlan config's for this application. * (2) Rad IPMux...
  15. Redwoodbob

    Option 11 Pri issue

    Thanks BigIndian YDM! Would you happen to know where I can find PRI config info also? I need to know line coding and framing info for each PRI as well, which card equals which loop etc.
  16. Redwoodbob

    Option 11 Pri issue

    I have had issue with my PRI's over the last few weeks. Intermittently I will have static on in and outbound calls where one party or the other can hear the static, but not both. I have resolved the issue each time by doing an Ini on the switch. I suspect the issue is on the carrier network but...
  17. Redwoodbob

    BT ITS HOtline

    Is this "hotline" for turret to turret communication? For instance, does a receptionist need to place a quick intercom call to a broker/trader? Or is it Turret to PBX phone? Or is this more in reference to a direct line? for use between a trader/broker at your site to a broker/trader at...
  18. Redwoodbob

    CLS to allow 2nd call on 500 port

    I have a polycom conference phone connected to a 500 port. The users placed one call then asked another party to place a call to them when ready rather than flashing over to conference this additional party in. When this additional party called in they rec'd a busy signal. I've tested using the...
  19. Redwoodbob

    i2004 Caller/Redial List

    I have an Opt 11 with a mix of M3904 and i2004 sets. The M3904's have the handy dandy caller and redial list feature. But I can't seem to add this feature to the i2004's. I've compared NCOS and CLS settings between 1 of each set type and see only a few differences in CLS mostly related to...
  20. Redwoodbob

    Mitel vs. IPC evaluation

    I've been in trader voice for 12 years now and have worked for IPC as a tech and also on the trader and broker sides of the fence all in the energy sector. I am currently telecom director for an energy brokerage with IPC IQMX and slim line turrets on the alliance back room as well as an Etrali...

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