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  1. AH64Armament

    Can't get the Marwatch Probe to start on MiCollab server

    It turns out that the probe software 9.6.3.x doesn't work with MSL 12.1.29 and won't start. Marwatch support sent me the link to download V6.9.4.293 along with the links to enable view of the "Blades" tab where you can uninstall the old version. Enable Blades Panel...
  2. AH64Armament

    Mitel software installer Mixml Faliure

    Wow, that is old. Can you log into the system? I'm assuming you're upgrading the system? If so, to what version is the goal? You will likely need the MSI for 5.x or 6.x., then to 7.x.
  3. AH64Armament

    Can't get the Marwatch Probe to start on MiCollab server

    Yes, I set that with the updated pin. Still shows stopped. I've also stopped and restarted it. Marwatch support has always been very helpful until the past couple of years when Mitel pulled it into their view as MPA. Since then, they tell me to contact Mitel support. Mitel support won't talk...
  4. AH64Armament

    Can't get the Marwatch Probe to start on MiCollab server

    I ran the commands as given and I'm still showing the Probe service status as "STOPPED". I checked the Web Services and made sure the following are set for the Marwatch Probe: Lacking next necessary permissions for the mpa-probe consumer: /mbg/v2/globaloptions/: read=true /mbg/v2/metrics/...
  5. AH64Armament

    Can't get the Marwatch Probe to start on MiCollab server

    Are those updated commands to install this? here's the process I've used in the past, and used in this case too. I pulled the lastest available iso from the probe software tab on my Marwatch account, and copied it to the system /root directory. mkdir /mnt/cdrom - your command shows "-p" - I'm...
  6. AH64Armament

    Can't get the Marwatch Probe to start on MiCollab server

    I had to upgrade a MiCollab server to the latest today. This involved a fresh install and double-restore. Along the way, I manually installed the Marwatch Probe software. I've set it to register to the Host with the proper pin, but I can't get this to show "started" on the MiCollab blade. On...
  7. AH64Armament

    CDE Forms

    What are you trying to do? Message me if you want any of the following: SX200IPC rel 5.0 UR1 - THB - appendix A shows the default database values. SX200 EL - I have the ACD Planner, LW19 THB. 200D Gen 1000 and 1001 Vol 1-3 SX100/200 G217 Vol 1-5 and the Console guide in PDF format.
  8. AH64Armament

    Grandstream HT812/HT814 - firmware update broke VLAN TAGGING

    The latest firmware for the Grandstream HT812 and HT814 has broken VLAN tagging. We have a site with one of each of these, tagged for their respective Voice VLAN's and a week ago they were updated overnight. After that update, they stopped working. The devices are set static and connected to...
  9. AH64Armament

    I found this very amusing 🙄

    I've noticed phones over the years in TV shows and movies - If it's a non-goverment agency, I've noticed Mitel phones. If it is a Government agency, they use Cisco IP phones - older shows use Avaya phones. firewall - with Harrison Ford - Mitel phones Ghost Whisperer - Jennifer Love Hewitt -...
  10. AH64Armament

    Alcatel OmniPCX Enterprise - How to monitor/listen an extension programmatically?

    are you wanting to record them professionally and archive voice calls? or are you troubleshooting something? If you're wanting to archive all calls, I suggest getting something like TAPIT-REPLAY from Trisys. Send a request to Marci Martucci from trisys - marcim@trisys.com - 973-210-0432...
  11. AH64Armament

    Adtran 908e 2nd gen - PRI to Mitel system

    I was able to access the firmware downloads at Adtran after I re-registred my company email address. We haven't been an Adtran partner in 10-15 years. PM me if you'd like me to get something specific... I'll see what I can get for you.
  12. AH64Armament

    Adtran 908e 2nd gen - PRI to Mitel system

    Thanks @jpruder - I have access to the available firmware on Adtran's website and downloaded R14 I was able to TFTP the firmware from the customer's running Adtran to my TFTP server. Then uploaded it to our spare. I had opened a ticket with Adtran support - but since neither system has a...
  13. AH64Armament

    3300 MXe II MIPS (L2 Switch Manager) not up

    Our company has had similar issues from the MXe (Gen1). I've only had to deal with an II one time before they released the 3. I guess you've noticed the reason why they bumped to the III so quickly after they released the 2. I had seen the issue one time with an MXe-III, then the issue...
  14. AH64Armament

    Adtran 908e 2nd gen - PRI to Mitel system

    We have a site that has a carrier-provided TA908e gen 2 that was installed in October 2022 and is running R11 firmware. This carrier has relinquished support of this Adtran to the customer and subsequently my company, stating that they will continue to provide SIP service, but they don't have...
  15. AH64Armament

    Call to offline extension triggers 'No Answer' forwarding instead of Intercept Handling

    Does this extension appear on other phones that are active? If so, that is why you're getting the CFWD-N-A instead of busy.
  16. AH64Armament

    3300 MXe II MIPS (L2 Switch Manager) not up

    Unfortunately, the controller's motherboard Ethernet (MIPS) is no longer responding. That command does not survive a reboot. There's 2 ways to resolve this issue permanently - 1st - replace the controller 2nd - if you're not using VLAN's directly on the the system L2 or the WAN port, then you...
  17. AH64Armament

    Butt set repair and Mohawk Ltd

    try sandman.com - we've used them in the past and they have done a great job.
  18. AH64Armament

    Adding new SIP panic buttons and licenses to MiVB 9.2 system

    The SIP device would likely use the Single-Line Licenses.
  19. AH64Armament

    SDS Distribution Error when creating embedded voicemail box (vMiVB 10.3)

    That's understandable. I don't think the issue has been corrected in MiVB 10.3... but in MiCollab 10.x The issue seems to have been introduced in MiVB 10.0 or 10.1
  20. AH64Armament

    TWO PMS systems, ONE MiVB

    I have two hotels that are sharing one MiVB system. Both hotels have been sharing a PMS system, but they are now changing one of the hotels to a new PMS and leaving the other alone (for now). I've found both here and on the Mitel forum that others are having this same issue. iLink from...

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