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  1. BIGGBYNinja

    Aloha 6.4.28 Replaced XP Terminal with Two Windows 7 Terminals, DOB No Longer Incrementing

    Sorry for not replying sooner. It was a second DOB in the aloha.ini as others have pointed out. Somehow most of the aloha.ini was "duplicated" so it was nearly twice the original file size. I was able to resolve the DOB issue.
  2. BIGGBYNinja

    Aloha 6.4.28 Replaced XP Terminal with Two Windows 7 Terminals, DOB No Longer Incrementing

    Thanks dauphin2! I will do that for tonight and see what happens. No, but there was a folder titled "Copy of DATA" in their Aloha directory, from 2007. I just deleted it to the recycle bin. Yes to both of these. Date and time on all computers is correct and in sync. Correct, I do...
  3. BIGGBYNinja

    Aloha 6.4.28 Replaced XP Terminal with Two Windows 7 Terminals, DOB No Longer Incrementing

    ...final transmission of transactions to the master terminal..." Oct 02, 00:00:10, [1056], [INFO],,"End waiting" Oct 02, 00:00:10, [1056], [INFO],,"** Sending stop event to all the threads ..." Oct 02, 00:00:10, [3840], [INFO],,"** BakUpLog Thread (thread id= 3840)received a stop event." Oct 02...
  4. BIGGBYNinja

    Buy Aloha without buying new equipment

    Yes, you can purchase an Aloha software license and HASP key for the BOH and run the Aloha FOH software on non-Radiant terminals. We have been doing that for over 2 years. Here is what we use: http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=2668390 Touchscreen...
  5. BIGGBYNinja

    CTRSVR not registering after new install ver 6.7.22

    Check your debout.svr on the BOH TMP folder.
  6. BIGGBYNinja

    Aloha credit card transactions failing daily

    We still have occasional issues at our locations using VisaNet (TSYS).
  7. BIGGBYNinja

    ncb_lana_num error ? Aloha POS help

    Multiple steps probably need to be taken. I'll try to help best I can, assuming the terminal is running Windows XP. First, download lanacfg and copy it to the terminal. You will need to make sure the network adapter is set to LANA 0. To do this, run the following from a command prompt in the...
  8. BIGGBYNinja

    System redundancy limit has been exceeded. File server is being serviced.

    I believe the only way would be if you had your physical security key and installed it on your master terminal. Even then, it's something I've never done.
  9. BIGGBYNinja

    Radiant P1220 MSR not working

    For Radiant P1220 and P1510 Terminals: 1. Check if the RSMsr OPOS controller is working for the magnetic stripe reader. Go to Control Panel > P15xx Hardware Settings > OPOS > MSR and select the RSMsr controller. If it fails to open the controller, the drivers need to be updated. 2. Upload...
  10. BIGGBYNinja

    Aloha Radiant printer RJ45 to RJ11 adapter source/pinout

    I noticed people in this thread are calling the connection an RJ11. It's nitpicking, but technically it would be RJ25. Wikipedia RJ11 = 6 position, 2 conductor RJ14 = 6 position, 4 conductor RJ25 = 6 position, 6 conductor Since the P1220 printer cable has 6 conductors, (even though only 3...
  11. BIGGBYNinja

    Aloha Radiant printer RJ45 to RJ11 adapter source/pinout

    RJ45 to DB25 Male attaches to the back of the Epson TM series receipt printer RJ45 to DB9 Female attaches to the Radiant P1510 series POS terminals DB-25 PINS 2 Orange 3 Black 7 Green DB-9 PINS 2 Orange 3 Black 5 Green Connect the two adapters using any standard ethernet networking...
  12. BIGGBYNinja

    Aloha credit card transactions failing daily

    I installed the certificates at one of our sites but they called back the following day with the same issue. I think it's all down to changes being made at TSYS' end and there is nothing we can do about it. We only have two franchises currently processing with VISANET, so I recommended...
  13. BIGGBYNinja

    Aloha credit card transactions failing daily

    I contacted our Aloha dealer and asked if they had any issues with customers processing cards over Visanet / TSYS and he was able to email this PDF: http://www.mediafire.com/view/?yg5bhmddu8xgs8u Unfortunately, it looks like it is saying we shouldn't have to do anything. So then I contacted...
  14. BIGGBYNinja

    Aloha credit card transactions failing daily

    ...SSL connection to Host" and Jul 12, 15:21:03, [5892], [INFO],,"|: CEngineVISANET::SendSSLMessage() begin....." Jul 12, 15:21:03, [5892], [INFO],,"** Trying to connect to ssl2.vitalps.net:5003 timeout 20 secs" Jul 12, 15:21:04, [5892], [INFO],,"** AVisanetSSL2Client2::TimedConnect OK" Jul...
  15. BIGGBYNinja

    Aloha Change Password / Require Mags Not Working

    Thank you so much! That was exactly what was needed. The Password option was set to off. This was the first time I've run into it so I didn't know where to look. I set it to optional for now since that still allows most employees to use their number but for the managers and shift leaders...
  16. BIGGBYNinja

    Aloha Change Password / Require Mags Not Working

    These are the instructions we give out to our operators and store support employees to assign magnetic stripe cards for logins if the store is having issues with the 4-digit employee numbers are being misused. Unfortunately, I have run into a store where these instructions do not work. Aloha...
  17. BIGGBYNinja

    Aloha Stops Communicating with NCR Wedge Service

    It's funny you mention that. It's the strangest thing. When this happens, rebooting the terminal does NOT resolve the issue. That's another thing that I can't wrap my head around. We actually already have all terminals set with the environment variable REBOOTNT = TRUE. They do reboot every...
  18. BIGGBYNinja

    Aloha Stops Communicating with NCR Wedge Service

    We have multiple locations that are experiencing this problem. The locations are using NCR RealPOS 7402 model POS terminals. In order to get the Magnetic Stripe Reader working with Aloha, the NCR Retail Platform Software is installed. This puts a program in the Windows / Program Files /...
  19. BIGGBYNinja

    Aloha Quick Service version 5.3.47 ISO Request

    Thank you very much posrescue.
  20. BIGGBYNinja

    Aloha Quick Service version 5.3.47 ISO Request

    Does anybody have an ISO disc image or archived setup files for an Aloha Quick Service version 5.3.47 installation? The closest version we have is 5.3.39. The store we're reinstalling originally had 5.3.47. If nobody has a 5.3.47 full image, does anybody have an update exe that would update...

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