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  1. mikeyh59

    BCM Operator Console Software

    Thanks for the replies curly cord and queball780, I really appreciate it. I'm not sure what executive made that decision on pricing but, I think they will price themselves out of business, if that is how they manage sales.
  2. mikeyh59

    BCM Operator Console Software

    Hey guys, One of our BCM customers has been using the Komutel SIT software console at one of their sites, it was upgraded from the older software package 2 years ago. The customer has another site with the older version that was discontinued as well. I went to back Komutel to get that one...
  3. mikeyh59

    IPO Failover

    Thank you guys very much for all of your help. Mike
  4. mikeyh59

    IPO Failover

    We were told by our distributor(Westcon) that all licenses would transfer except SIP trunk, VM Pro, and CCR. These guys have 180 Power user and 110 agent licenses in the current system.
  5. mikeyh59

    IPO Failover

    The customer has been using the Avaya Video Softphones for nearly 2 years without a problem, why shouldn't they be used?
  6. mikeyh59

    IPO Failover

    Oh crap, we will need to think about that more, there are softphones deployed in 32 countries beside the nearly 100 softphones at the main location plus 40 IP phones as well.
  7. mikeyh59

    IPO Failover

    That's what I needed to know. Thank you once again Okkie26! Mike
  8. mikeyh59

    IPO Failover

    Thanks for the reply Okkie26. As a followup question, will the phones seek out the other system or do they need to be programmed with the ip address of the second system? Thanks again, Mike
  9. mikeyh59

    IPO Failover

    Hey guys, We have a customer that needs to network the systems together for failover conditions. The primary system will be housed at a data center and the failover system will be on the customer site, only being used in a failover condition. There is a NLAN connection between sites and...
  10. mikeyh59

    IP Office Site B to A outbound dailing

    Hello amriddle01, can you give me anymore information please? Thank you, Mike
  11. mikeyh59

    IP Office Site B to A outbound dailing

    Yes, I have a . In the inbound route as well.
  12. mikeyh59

    IP Office Site B to A outbound dailing

    I found the post, I think, and put the *** in the URI of the inbound SIP trunk but, it didn't allow the call to turn around and go back out the other trunk. Thank you! Mike
  13. mikeyh59

    IP Office Site B to A outbound dailing

    Thank you very much! Mike
  14. mikeyh59

    IP Office Site B to A outbound dailing

    Hey guys, We have a high profile customer that has an IP Office wanting to use an outside vendor to provide predictive dialing. We have created a SIP trunk between their system and the IP Office. Inbound calling of internal extensions works perfectly. The goal is to have the predictive dialer...
  15. mikeyh59

    3645 Push to Talk feature on IP Office

    Thank you very much.
  16. mikeyh59

    3645 Push to Talk feature on IP Office

    Hey guys, Ok, we got the job, we are one day away from deployment and having a bit of trouble with the wireless security on the phones. Without security the phones connect without an issue, as soon as the WEP or WPA is applied, they connect then drop, any ideas? Also, once you set the wireless...
  17. mikeyh59

    3645 Push to Talk feature on IP Office

    Thank you very much for the reply "fonedude", I was hoping they would work well. We are going to install a new wireless network with a controller so they can roam between APs without loosing a call. Mike
  18. mikeyh59

    3645 Push to Talk feature on IP Office

    Hey guys, We have a customer that has to dump there Sprint Push-to-Talk phones and what to replace them with the Avaya 3645 to have the same functionality. Do these phones work worth a crap and will the customer be happy with them, are they similar to what they are used to? I have a meeting...
  19. mikeyh59

    Console.net Trouble

    It appears the Access database has reached its limits. Is there a way to compact or flush the database? Thanks, Mike
  20. mikeyh59

    Console.net Trouble

    Hey Guys, We have inherited a customer that is using the Console.net at 2 of their locations. Today, for whatever reason both stores started having trouble. We suspect the old vendor has done something to the systems but, none of this can be proven nor do we have the time to chase down that...

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