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  1. mrmercury84

    Incomming Call Route > External Destination Issue

    Hi All, Thank you for your replies and suggestions. It does appear to be using the SIP trunk. I will check Keep Alive and test again.
  2. mrmercury84

    Incomming Call Route > External Destination Issue

    Hi All, Sorry for the vague subject but I have just come across the most bizarre issue. I have set of numbers within incoming call route. Lets say 02071234567. I set the default value to a mobile number. When calling the 02071234567 the mobile rings but on the handset I dialled from I hear...
  3. mrmercury84

    Avaya 3720 - Subscribe Failed - Replacement

    Turn out I did miss something. I needed to click "CLick here to subscribe this handset within 2 minutes" from the user section on IP-DECT Base Station. All sorted. :)
  4. mrmercury84

    Avaya 3720 - Subscribe Failed - Replacement

    Hi All, I am replacing a faulty 3720 with a new handset (same model). I have updated the IPEI code on IP Office which has replicated to the IP-DECT Base Station. When attempting to subscribe the phone after inputting the PARK number and AC code it asks us if we want protection on or off. We...

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