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  1. DickMorris

    Conceal Caller ID from Admin

    Calls to an executive who has a bridged appearance on an admin's phone. The exec wants the admin to be able to answer the calls but does not want the admin to be able to see who the calls are coming from. Is there a way to conceal the caller id only for those calls?
  2. DickMorris

    How to resart a phone

    Thanks guys, I got it.
  3. DickMorris

    How to resart a phone

    From the Avaya one-X™ Deskphone Edition for 9600 Series IP Telephones Installation and Maintenance Guide Release 3.1 "Restart the Telephone Use the following procedure to restart the telephone. 1. For all telephones except the 9610, invoke RESTART by pressing the Mute button." This doesn't...
  4. DickMorris

    Dial By Name Directory

    I think think the proper name of the vm platform is Avaya Aura Messaging
  5. DickMorris

    Dial By Name Directory

    Its Aura voice mail. CommunicaMgr version R016x.00.1.510.1 Messaging version 6.0-1 Both subscribers have their names recorded.
  6. DickMorris

    Dial By Name Directory

    Nope. The names are in two different boxes on the screen.
  7. DickMorris

    Dial By Name Directory

    I have two subscribers with similar names Carns and Carney. When one uses the Dial By Name Directory it askes for the first four letters of the last name. So I dial 2 2 7 6 and the call goes to Carney. I have other users, Smith for example, where it askes for more letters and then offers a...
  8. DickMorris

    Fax

    I have a couple dozen traditional fax machines and also use a service called MyFax for users who want the doc as a file in their PC. Traditional faxing has gotten worse over the years. The machines are cheaper, that is, they're made out of junk plastic. They are basically disposable. When we...
  9. DickMorris

    SAL

    Secure Access Link. In laymens terms? Allows access from outside to get into the switch (S8300). And allow the switch to be monitored. Like, will send out notifications in the event of alarms?
  10. DickMorris

    Avaya 9620L as VPN phone

    gebski, is there a firewall involved? In the VPN Setup Guide it says "Third-party devices by the following vendors interoperate with Avaya VPN phones and may have certain limitations as per the note below: • Checkpoint • Cisco • Juniper • Nokia • Nortel" We're using a different brand. ...
  11. DickMorris

    Paging loudspeaker

    I take it you don't have a call accounting system? You could check all the calls to that extension...
  12. DickMorris

    Avaya 9620L as VPN phone

    We're having a terrible time getting these phones to work properly offsite (or onsight for that matter). Without getting into all the technical details and things we and the Avaya Business Partner have tried to this point... are these phones know to have problems?
  13. DickMorris

    Dupicate vector?

    4merAvaya, Thanks. I've contacted our Avaya Bussiness Partner about it. ... I have version 3.0.8
  14. DickMorris

    Dupicate vector?

    Trying to duplicate Vector 8 (create Vector 9 to look like Vector 8) When I try dup vec 8 I get this DUPLICATE VECTOR Vector Name Assigned to VDN More VDN's (Master) 8 Peavey 8108 9...
  15. DickMorris

    Sound quality on Avaya 9608 and onwards... Can it be improved?

    kat, A trunk is one of the phone lines from your phone system to the PSTN (Public Swithed Telephone Network) ie, your connection to the everyone outside your phone system. Assuming you're using Plantronics headsets... Like gwebster said, check the cable between the phone and the headset. HIC...
  16. DickMorris

    list users of call coverage

    What is the command that will show who is using a particular coverage path?
  17. DickMorris

    Phone system bugged?

    No specific threat at this time. :) Just wan to to be in front of this rather than trying to play catch-up if it should arise.
  18. DickMorris

    Phone system bugged?

    Is there anyway to know if your phone system is being bugged? It's my understanding that there are devices that can detect if there is a transmitter in a room, in a phone or a clock or above a cieling tile... Is there a way to determine if someone is tapping your phone lines? I'm talking about...
  19. DickMorris

    session timeout

    Very. Thanks for the info.
  20. DickMorris

    session timeout

    Upgraded from Definity to CM. When using ASA, I used to be able to stay logged in all day. Now it times out after about 30 minutes. Can I adjust that time?

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