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  1. YellowC

    Panasonic Phone System Questions

    What PBX do you have? You can create a flexible key for voicemail transfer you'd press that then the extension number, For the closed on Fridays message you'd need to make a week plan with the Fridays as one of these modes "Night", "Lunch" or "Break" then route the call to a mailbox or auto...
  2. YellowC

    VPN to VPN Tunnel, IP phone cannot connect

    Pepp77 bet me to it, Yeah your gonna need a rule for the 2.0 subnet.
  3. YellowC

    VPN to VPN Tunnel, IP phone cannot connect

    There is an "IP Route" menu on IP Office Manager, can you tell us what you have in there.
  4. YellowC

    Splicing a BT fibre

    suppose you could!, I was in a situation where it was getting pulled out and relocated into a portakabin, we ended up just running a cat6 cable from the end point of the fibre to our kit in the new location and boxed it in
  5. YellowC

    Splicing a BT fibre

    Is it tube? BT use a big white thick tube, feels like a garden hose If it's tube i'd avoid at all costs I have moved and extended the purple stuff however, that's easy enough usually just singlemode from what i've seen
  6. YellowC

    Gamma and Draytek

    Really? I have installed well over 100+ Avaya IPO's with Drayteks and Gamma Trunks and it works a treat, I agree never apply a stun server as we have had lots of kits using a stun server then the stun server goes down. Never used ALG either for IPO w/ Draytek. I always thought this was a simply...
  7. YellowC

    Gamma and Draytek

    You must open media ports for gamma, I believe these are 6000-40000 UDP however RTP ports on IPO by default are 46750-50750 so adjust to suit - this is configured in LAN -> VOIP Go to network Topology, delete the 0.0.0.0 in stun server so it's blank, put your public IP in the field and set...
  8. YellowC

    Clear code for phones

    I have only been doing LG for a few months and I need to be totally honest, they don't seem very good I understand they are a much lower cost than for example Avaya, Unify or Panasonic however I still find it hard to recommend them to anyone
  9. YellowC

    NS700 giving busy 486 intermitantly

    Found the issue, Both the SIP Called party was set High>Low as well as the Trunk Groups, SIP Called Party Number Check Ability is set High > Low Shelf Property - Virtual SIP Gateway PBX Config. > 3.Group > 1.Trunk Group > 1.TRG Setting) High > Low CHANGE TO Low > High Once I inverted one...
  10. YellowC

    NS700 giving busy 486 intermitantly

    Thanks for the reply I can see the call come in on the Pana trace, it says userbusy however, this is the case when it points to a hunt group or a DISA message. In the past i've always opened 6000-40000 for SIP media on Pana and I've never had this issue however one of the other boys installed...
  11. YellowC

    NS700 giving busy 486 intermitantly

    Hi All, Having a strange issue on a NS700 which has 12x Gamma SIP trunks 90% of incoming calls are working fine and we have had 5 or so in at the same time fine, however we are getting issue with about 10% of the calls getting busy from the system, Our Trunk supplier Gamma have said they are...
  12. YellowC

    Welcome Message on NS500

    Yes you can upload a WAV if you prefer, This is done in maintenance mode (the little hammer), it's message PC > PBX , the message number ties in with the OGM number IE message 7 - OGM 7 Use internet explorer for this
  13. YellowC

    Welcome Message on NS500

    Okay, that is fine, First you will need to record an OGM message, if you go into; Optional Device > Voice Message > DISA Message , then you will be presented with a list of OGM's, Choose which one you want be sure to label it though! , for example if you choose 507 (OGM/DISA 07). Once you have...
  14. YellowC

    Welcome Message on NS500

    Hi, Do you mean just a message that is played then goes straight to a hunt group or something like an auto attendant that requires an input from the caller?
  15. YellowC

    Call Forwards not working on extensions

    It was the SIP team I was dealing with, I have heard good things regarding the PBX guys, unfortunately I have no more info, I was brought in as a subcontractor to try and sort these problems for one day as the original installer had left a few things out, this was the last on my list...
  16. YellowC

    Ghost Calls

    Hi, what do you have on your ICR table? is there anything pointing to the default main hunt group (200)?
  17. YellowC

    Call Forwards not working on extensions

    I have asked the question, they always take a while to respond, Daisy have quite a bad name, The system has an ASBCE attached, would the 500 server internal error message be something that would output?, My experience on them is pretty limited, Thanks
  18. YellowC

    Call Forwards not working on extensions

    I am getting "Response = 500 Server Internal Error" on the outbound call, also Twinning appears to be working, strange...
  19. YellowC

    Call Forwards not working on extensions

    Hi All, I am having issues making call forwards via the extensions, I can forward numbers via ICR table fine, however not from a user, The call connects inbound however nothing outbound, the system is at v10.1.3 and a SBC and Daisy SIP Trunks, Any pointers would be good as really struggling now!
  20. YellowC

    Avaya IP Office Call Forwarding Daisy SIPs SBC

    Hi all, I have an issue trying to do call forwards to external numbers on an IP Office V10 the system has plenty SIP channels however we are unable to dial out, I have checked the usual (Inhibit box, shortcodes etc) However users get busy when I try and forward from an extension , however if I...

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