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  1. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Sweet Sweet success.[BIGSMILE] And another big big thanks to wleong56[bigsmile] wleong56 we hope you are getting your fair share of favors too. This was a grand favor for us and we really really appreciate it a bunch. We were able to RE-IP the system today using the Installation Wizard and...
  2. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Interesting, This is all good to know. I now see the point to your 6 step instructions. How would I find where the procr name is used, and would I need to do the same 6 step process to change it's IP address? change node-names ip...
  3. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Hey wleong56, I understand now how to do the 6 steps you have shown in the previous post, but I don't understand the purpose of the 6 step process. This was what I was planning to do. Since a reboot is required after the re-ip using the Installation Wizard, I was planning to just change the two...
  4. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    That pretty well answers my question. When I would attempt to use the Change command, and because I was using SecureCRT and the VT220 emulation, I couldn't seem to exit out of the change mode or save the changes. Once we started using the ASA software and the built in emulator, we could use the...
  5. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Well, we found that using the Avaya ASA software we can get into the SAT mode and make the changes to the "node-name ip" fields to change the IPs to the new IP addresses. For some reason the emulation software I was using didn't have a way for me to "Save" after I had done the editing.
  6. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    I keep getting into this screen as I test this command and don't know how to get out other than to kill my session and log back in. change node-names ip IP NODE NAMES Name IP Address default...
  7. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Sweet, that shows what we are looking for. Looks like I will need to change both of these entries to the new IP addresses. What is the full command syntax to change the IP address. Also, if I add a new node-name to test the command, how do you delete a node-name entry? Note: I put xxx.xxx to...
  8. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Hey wleong56 I was finally able to figure out that I could telnet to the S8300 and then use the sat command to enter into the mode that lets me display the info you were asking me to look for, but the display node-name audix didn't have anything in the list. Hoping you can see what I still need...
  9. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    You said.... Ask your voice team to look at the trunk group connected to the IA770... ask them to do list trunk and look for the signalling group connect the Communication Manager and the IA770. In the signaling group xx, there is a field located to mid way on the right called: Far-end Node...
  10. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Thanks wleong56, I will give these things a looking at in the morning.[bigglasses] In the meantime, we changed the IP addresses back to what they were with the Installation Wizard and the IA770 VM is working again. [bigsmile]
  11. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    After the IP address change yesterday, the users can't access voice mail and voice mails cannot be left. Again, this is a Avaya G350/S8300/IA770 system. I'm not sure where to look to find out what isn't working right after the IP address change to these three components of the system. The proper...
  12. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Oh yes, I forgot to mention that when doing the Backdoor root password change, the first attempt at issuing the command below indicated it was required that the new password be at least 8 characters long. I just changed: username root password root access-type admin to: username root password...
  13. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Well, What an experience this was.[party] I'm Happy to say it was successful even though I was extremely nervous for my first Avaya G350/S8300/IA770 IP address config experience.[2thumbsup] I was able to successfully make a serial console cable and I was also successful in using the backdoor...
  14. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Thanks wleong56, I will be giving all of this a try in the morning.[thumbsup2]
  15. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Well, I tried all kinds of different possible root passwords via the Avaya Installation Wizard, but was not successful. I tried all sorts of cables with several different pre-made RJ-45 to DB9 connectors and was not able to talk to the serial console port. I've been looking on line for the...
  16. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Hey PBXTech, You said... click on the 'Launch Avaya Installation Wizard' link and go from there to enter new ip addresses. My reply... Note the screen shots above. I got to the 'Launch Avaya Installation Wizard' but the next screen after that is asking me for a root password. Do you know what...
  17. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Hey wleong56 You said... This is your MEDIA GATEWAY root password... In your terms it is the G350 root password, NOT the s8300... My Reply... So if my Voice people don't have the root password for the G350, should I be able to call Avaya with my "Sold to number" and get it? If I get in...
  18. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Hey wleong56, I was able to get to the launch Avaya Installation Wizard but then it brings up a screen to put in the root password. I tried "root" "ROOT" and the username & password to login to the s8300, none of them worked. Is there a different standard password for the Media gateway root...
  19. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    Thanks wleong56, I will give your instructions a try Monday when I return to work. I appreciate you taking the time to help me with this.
  20. HawkesNest

    Avaya G350 - S8300 - IA770 VM ~ IP address Change

    I'm a Lan Admin Cisco guy and this phone system is all new to me. We are changing all of our IP address subnet ranges and I need some help with changing the IP addresses on the following. We have a standalone Avaya G350 - S8300 - IA770 VM system that is currently connected to the network for...

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