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  1. jimwaring

    Arcserve 2000 Database engine will not start

    I've recently had a problem on a Windows 2000 server "ServerA" running Arcserve 2000 where the backup failed with error E3530: Failed to logon to database. W3831: Unable to find any media. The media is recognisable via Device Manager. The database engine is stopped and will not start, error...
  2. jimwaring

    Restore by session - files not listed after merge

    Hi Simboy1919, I'm afraid we dont know the names of the files we are looking for. We know its in one of 3 folder names (even these we dont know the exact names of !!) So we're a bit in the dark. It's one of these 'The work was done by a team of 3 people who left the company about 2 years ago, so...
  3. jimwaring

    Restore by session - files not listed after merge

    Hi Mohamdr, Thanks for the help. 1 - The 'Temp' folder is empty. 2 - The arcserve database folder is 1.15Gb Dont know if it helps, but the largest files are astpsdat.000, 001 & 002, these 3 files total just over 1Gb. 3 - I have run dbcheck on all the databases, and it has come back with no...
  4. jimwaring

    Restore by session - files not listed after merge

    thanks for the advice.... Before i try hacking the registry... I kicked off the merge at 11:10 (UK time) this morning and this completed at 11:25. Reported that the merge was successful and that 82Gb of data had been merged from the tape. I have now waited 2 hours before doing the restore and...
  5. jimwaring

    Restore by session - files not listed after merge

    I am attempting to restore a folder from a 2 year old backup tape (Its actually 2 tapes in a hopper). I have run a 'restore by session', have selected the ID of the tapes in the drive, and could see 4 sessions listed. I clicked on Session2 (which contains the data I need) and was then prompted...

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