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Call centre application
Sorry, I am at a disadvantage here. Client claims she was always able to see this information on her screen - not sure what has changed that would disable this feature (traditionally I would put on set keys)?? I do not have history with this client - was just on site for another issue.- LondonPhones
- Post #3
- Forum: Nortel: Norstar systems
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Call centre application
How do I program so that the client has a visual on their PC screen of the CC features - calls in queue/longest wait time/agents logged in etc.- LondonPhones
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- Replies: 3
- Forum: Nortel: Norstar systems
