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I can't get to Event Viewer. The hard drive and memory test ok according to some DOS bootable stuff I have. I can not run most Windows programs since I can not log in Normal mode. I have decided to go ahead and do a clean install (Argg). I really appreciate all the assistance with this issue.

I did not use the customers CD although it is a whitebox and the orginal was a standard CD so it should have been the same. I orginally had a network cable plugged in but the driver was not installed. I did try disabling all devices on the motherboard (sound, network, etc.) and removing the...

I tried creating a new user but it did not help. I even went into the network devices and disabled all of them thinking that since it booted into Safe-Mode without network support, that it might work. It didn't.

That did not work. It tried but just came up with the error "You cannot activate Windows in Safe-Mode. Please restart in your computer in Normal mode and activate.

Update. I have found that I can get into Windows if I boot into Safe-Mode WITHOUT network support. However, Safe-Mode will not allow me to bring up the activation wizard even for phone activation. How does one activate Windows in Safe-Mode?

I am frustrated at the following problem I am having with a customer’s computer. I hope that someone out there has a solution other than a clean install of Windows. The problem: The customer’s computer developed a bad motherboard (i.e. bad in the sense that the power supply shorted out and...