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  • Users: danmb
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  1. danmb

    Avaya Partner ACS Voice Mail Died

    Hi, I did #206-7-{LineNumber}-2 (Unassigned) on all incoming lines, but the phone system is still hanging up after 5 rings. Is there another setting that controls the maximum number of rings? #320 is set to 2 which is the default, but it rings 5 times. Would like it to ring 9 times. Thanks
  2. danmb

    Avaya Partner ACS Voice Mail Died

    Hi, Unfortunately the number of ports on the spare PCMCIA card is nowhere near the number of ports we need. We have > 30 ports in use. But I swapped the cards just to see what would happen. Auto attendant still did not pick up. I moved the PCMCIA card to the other port and it didn't make any...
  3. danmb

    Avaya Partner ACS Voice Mail Died

    Hi, Thank you for your reply. I neglected to mention that the "spare" Partner Messaging R1 module is actually from another site. It's a spare in the sense that the site closed some time ago so that phone system is no longer in use. So if I swap the PCMCIA card with another, will the...
  4. danmb

    Avaya Partner ACS Voice Mail Died

    Hi, We have an ancient Avaya Partner ACS R4.0 system, 1 main system unit, 2 308EC R3.0 units, a 400EC R3.1 module which apparently is not in use, and a Partner Messaging R1 module with a PCMCIA card. - The voicemail has stopped answering. - Incoming calls ring 4 times, and then (when the...
  5. danmb

    Anchors for Avaya Partner 2 Slot Carrier

    Hi, Thank you for your reply, it's been quite some time since it was mounted, I don't do this sort of thing every day. It has to be relocated. Would you know where I can get the screws and especially the anchors needed? Don't want to pull them out of the wall.... Thanks again.
  6. danmb

    Anchors for Avaya Partner 2 Slot Carrier

    Hi, Could some kind soul tell me what size drywall anchors are recommended for the Avaya Partner 2 Slot Carrier, Model # 700447865, and how many are required? Both slots will be used. Would a #8 x 1 1/4" screw and drywall anchor be sufficient? Everbilt ribbed plastic anchors. Thanks in advance.
  7. danmb

    Can anyone help me identify this old phone cabling?

    Hi, Thank you for your reply. I dumped out my whole used cable box onto the floor and sorted through it. Lo and behold I found one of these damn jacks in its original wrapper. The 2 line model. It's made by Leviton: Leviton Type 104 (41046-IDA) 0F20E0 6 conductor A Google search gets...
  8. danmb

    Can anyone help me identify this old phone cabling?

    For an Avaya Partner ACS 4 wire system, the wiring would be: White/orange -> ??? Black pin 5 ??? Blue -> pin 2 - Red White/Blue -> pin 1 - Green Orange -> ??? Yellow pin 6 ?????
  9. danmb

    Can anyone help me identify this old phone cabling?

    Hi, So occasionally I'll come across an old phone installation that's being replaced, and being the pack rat I am, I'll hold on to some of the old cabling. Can anyone tell me what this RJ11 connector is called, a model number perhaps, who makes it, and if it is still available? They're...
  10. danmb

    Avaya Partner ACS - Extension number in 18D LCD display??!?!

    Yup, that seems to be the case. Checked the sites with extension in display, they're R8, sites without are 3's and 4's. The site I thought had the extension? Nope. R3. But the site next door is R8 and has the extension! Mind playing tricks on me again. [ponder] Oh well...... thanks just the...
  11. danmb

    Avaya Partner ACS - Extension number in 18D LCD display??!?!

    Hi, We have several locations with legacy Avaya Partner ACS systems of varying releases, with 18D phones. At some of the sites, the phone's LCD display has the phone's extension number on the right hand side of the display (x11, x12, etc), but at other sites they don't have the extension...
  12. danmb

    Avaya Partner ACS - Port died

    WikiTech: Thanks for your reply. So you mean this: https://support.avaya.com/public/index?page=content&id=SOLN113471&group=UG_PUBLIC Hmmmm... possible loss of programming... so... make sure batteries are good... make sure date and time are correct... backup, backup, backup... did I say...
  13. danmb

    Avaya Partner ACS - Port died

    Hi, I have an Avaya Partner ACS system. It identifies itself (Feature 11) as P ACS R5.0 C01 The last port on the main unit, extension 17, just died. One day it was working fine, the next day, just dead. No dialtone, no display in the 18D phone, doesn't ring. It's not the cabling, jack, line...
  14. danmb

    Avaya Partner 18D Series 2 Switch Hook Issues

    Thanks for the detailed instructions. Haven't had a chance to get to it yet, but I will.
  15. danmb

    Avaya Partner 18D Series 2 Switch Hook Issues

    Thank you for your reply. Moleskin? You mean this: https://www.drscholls.com/products/corns-calluses-blisters-bunions/moleskin-padding-roll/ ? But I'm not quite sure I understand exactly where to apply the moleskin..... I know that once you take the back off the 18D, there's nothing holding...
  16. danmb

    Avaya Partner 18D Series 2 Switch Hook Issues

    Hi, I have several Avaya Partner 18D Series 2 phones with switch hook issues. When the receiver is lifted, the switch hook (or hook switch) does not come all the way up. On outgoing calls, you don't get dial tone, and on incoming calls, either you can't hear anything, or the call gets...
  17. danmb

    Partner ACS 8.0 Voicemail Help

    Point noted. [smile] Thank you so much for your help.
  18. danmb

    Partner ACS 8.0 Voicemail Help

    Thank you again. I'm leaning towards cheating and deleting mailboxes 12 - 18. As you mentioned a few posts back: "If you cheat, and NOT set #306 for the VM ports, and then DELETE the mailboxes for extensions 12-18, the call can still transfer from the auto attendant to Ext. 12-18, and if not...
  19. danmb

    Partner ACS 8.0 Voicemail Help

    Hi, Thank you again for your reply. I'm going to have to go through it to make sure I understand everything, but I'll work through it. Just one thing though..... As I mentioned, incoming calls ring on all extensions: 10 & 11 immediately, and the rest with delay. So when a call comes in, and...
  20. danmb

    Partner ACS 8.0 Voicemail Help

    Hi, It says, "Welcome to Partner Voice Messaging". Just to be clear: Are you advising me not to cheat and delete the mailboxes? Or is that OK to go ahead and do? Thanks.

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