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alright thanks for your help! Will try it out

How do you go about manipulating the CLI? care to explain? I was thinking of ways to force calls to show a different number as well so that one would know. Cheers

Np, my phrase wasn't that clear too. Yes, i do get the correct DDI displayed when i place direct calls but not when i forward it. When i forward it and place a call to my desk, it displays a number which is within my range but it's not my DDI

Hi mattKnight, Thanks for replying. So it has got to do with the service provider and not on our programming side?

Hi guys, as above. For example station 6216 is being forwarded out to my mobile number. Someones call my extension 6126 and call forward is done sucessfully to my mobile. But on my mobile, it shows calls coming from extension 6200. Can I get it to display my extension which is 6216 instead? My...

oh well. company policies, best not to mention here.

Ok i am done for the time profiles. seems like i had a clearer mind this morning after whole day of figuring out yesterday. :D but i am still having problem with not getting a dial tone for the analog line

@pepp77 I am using IP500v2 6.0.8 @hairlessupportmonkey doing it for a customer :)

need help on this. anyone?

Hi guys, Some help needed here again, I am trying to program a time profile whereby the lines will be transferred to a voicemail which i have created a dummy extn with after office hours. Another time profile whereby it will have a automated message during PH. Also, some of the public...

alright i'll try the steps recommended, but is there no way i can put it back to the normal ringback?

Hi everyone, I am new to IP office and need help in an area. Whenever I make a call to the main line extension, an automated voice message which i have programmed will prompt me to enter for eg. 1 for Sales, 2 for Customer Service etc. I would then proceed to key in 1 which will transfer me to...