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Belevedere, Thanks for the feedback. I have tested entering an extension during the playback of our voice script and it intermittently works. Sometimes it will automatically exit the script and transfer to the extension I keyed in, other times it will error with "I’m sorry I did not hear your...

Hi PFD45, sorry by a script I meant our voice recording that instructs the caller flow. I have been in the Port status screen, the only thing I see when this occurs is the status turns into "CONTINUED" then begins the script from the beginning.

This is an NEC Univerge UM8000 unified message system running with our SV8300 PBX. Does that answer your question?

Anyone using the auto attendant features of the UM8000? I created a basic call flow with the help our tech and most of it seems to be working ok. Had to add additional voice ports to handle call volume. But noticed that a lot of times a caller get's stuck when pressing "0" during playing of...

Thanks, will look into this.

I'm looking for an in-house solution that will work with our SV8300, phasing out the NEC PSIII wireless phones. Not looking for anything fancy, just need reliability and great coverage. Would prefer not to use IP phones if possible. Saw a brochure on the NEC SMB Wireless Solution. I need 60...

I think you toggle between voice and tone, off hook, then #1, hit 1 again and it toggles.

Anyone know where I can source some used/working NEC Dterm PS3D wireless handsets? Keywords NEC wireless handsets PSIIID PS3D Thanks Fred