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Thanks for the post Triton! I have found that the user thought that any headset that was Bluetooth would work like the Plantronics 510. User was not aware that Nortel only tested certain headsets for full functionality. Mike C

I have a client on Rls 5.5 that is trying to set up an 1140E set with a Phonax ICOM Bluetooth device. The set up has audio but will not answer the phone from the ICOM unit you must lift the handset. I cannot find any documentaion on either the Nortel site or the Phonax site to tell me that...

My company had the same issues when we switched to the Dell Inspiron laptops. I have tried the setting changes that Jamie2 has suggested and they have helped the connection issues some. The only sure fix I found was to use an external USR modem. That one works evey time. If you do find...

Thank you Sir, I couldn't find any documentation to help me, So your answer was appriciated. Thanks again for your help! Mike C

I have a site still using Symonview and they have asked if the upcoming time change will happen automatically or if it needs to be manuallly. I am not familiar with this product. I have been told it is version 2.0 or 3.0. The Telecom manager onsite is new to the Nortel world and unsure of the...

Thanks John, That works great for sets. Is there a way to do the Core Cards in the same manner? Thanks Again, Mike C

I have seen and use Excel spreadsheets that have macro's written to catalog the TN's and ACD info, but does anyone have access to one that will do the LD 117 INV commads to a spreadsheet? Thanks in advance for your help!! Mike C

Could someone post the pinoput for the IDS 84 programming port (RJ-45 on CPU) to DB9 to go to my laptop. I had this info at one time but can't locate it. Thank you in advance for your help. Mike Mike C Switch Tech

Where I lived when I signed up (High Desert of SoCal)and what I do (telco tek). Mike C Switch Tech

My wife has a PowerBook running 10.3.x with VirtualPC (XP pro. I need to communicate to a Nortel PBX using Procomm software (or something simular, Procomm is what I have) this software is not avail in a MAC version. Has anyone tried to do this using a USB to DB-9 adapter for the com port VIA...

Thanks Tritonv10, I have requested a patch review to wee if we have the same issue. I will let you know. Mike

Tritonv10, I upgraded a 81c from 25.40B to Succession 3.0 with Sympsium and had the same issue happen after the upgrade. Didi you get a resolution to this issue and if you did can you pleasepoint me in the right direction, Thanks, Mike