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Hi, is it possible setup DB backup to keep only a few backups? I mean something like last 3 backups on the network drive. Olders should be deleted. Maybe rewrite backup files can be enought for me. Marian

Hello, could somebody please advice with following: We have IPCC 7.0 designed as fully redundant and I want to achieve also HDS redundancy (duplication). I setted up two AWs in one site (one primary and one secondary) and enabled HDS on both AWs. Primary AW has central controller side A as...

Hi, Yes I asked for support and there was an answer (reinstall). There were corrupted tables in DB. BTW: do You have experience with connecting to ALCATEL CTI (TSAPI)? I have another problem with TSAPI licenses. Each Agent spent two licenses. No mather if is logged or not.

Hi RoamingKiwi, thank You for answer. I had checked this feature in Server Features. Total Recording+QA = yes Realy what I do not understand is that scheduler works fine.I mean, calls are marked. Only manual locking not. I suppose if scheduler works that server features are checked correctly...

Hi, anyone help me pls. I have VoIP logger 8.90 and Universe CLS 8.90. I would like to manualy lock call for Universe and via query I get this message "Lock/Unlock failed, Not a QA Server". Via scheduler calls are locked and I can see that calls are realy locked. Only problem is to lock call via...