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Okay, thanks.

Yes! Thanks! I finally displayed the board settings and I only have 20 seconds of total recording time left- that sure answers my question. Is the recording time increased on a VAL board (2501ap)?

This seems like it should be simple (but I can't find the answer!): Definity G3i V9.5...we are attempting to record an announcement, it is directions to a location and apparently they are "in depth" because we keep running out recording time. How do I increase the recording time of individual...

Is there a way to list/report all subscribers and the last time they accessed/logged in to their mailboxes? We have reached our capacity of mailboxes and I'm looking for a way to eliminate boxes that have been abandoned for 60+ days. Thanks!

OKay, it was a permissions issue on the FTP client (it wasn't accepting anonymous ftp), and it needed to be pointed at the correct folder. Working like a charm now. Thanks Bucky101 & biv343.

I do, click "commit", I was starting to wonder if I needed to reboot:) My domain guy is working on the server now, he's thinking 2003 won't allow anonymous FTP. Thank you for the link.

Um, hello. I usually get at least one response...really any idea would be helpful. Thanks!

...on demand. Here are my CDR settings: Trasnfer type: Push-Daily IP Address: xx.xx.xxx.xx Remote User: anonymous Remote PW: None Dest. FTP Alias: \*filename* No of Retries: 3 Incl Metrics: No DElete files after trans: no Compress files before transfer: no Transfer time: 00:05 Transfer Day...

Thanks, johnpoole. Changing the atdn was the missing piece; I did that, created ACD 0 and it is now working internally.

I figured out the App Builder part, I'll have a go at outing the console.

This is probably ridiculously simple BUT it involves the scary console: Our attd DN is 0 (duh), it currently routes to the 2250 console from the main voice menu or internal dialers, etc. Our receptionist position went buh-bye, and I now need callers to go to a non-console phone when dialing...

I tried creating a route pattern, added the number to ARS table, gave it FRL=0, didn't work. The only thing that has worked so far is an off-site vector, so we are using that. I will check the priviliged setting on the dial list, however. Thanks for all the suggestions and support.

Thanks 1a22ip & mikeydidit, I'll have a go at this afternoon.

Jeez! Thanks for your suggestions, donbott, (I tried them all) but this just isn't working. :| I'm heading out to a local facility with a Definity (I'm not on one, so can't test here) to see what I can do. If I figure out what the prob is, I'll report back.

Oh dear, we must very FAC-challenged. :( It just doesn't seem to work, they are getting a waveoff. You say you have tested it? Can you please tell me what your COR values are? I wonder if I'm missing a setting...

Sorry, I think my post disappeared. My tester says he is getting a dial tone after entering the code, then the dial code doesn't work. Are we missing something?? I'm having a tester at another site try the same deal just in case:)

Duh! Thanks, DonBott..I left off part of the instructions for my tester, namely "Dial #9". Okie-dokie, we're going to have another go...

DonBott, I did try the group abbreviated dial list; however, my tester (I'm off site) gets a waveoff as soon as he dials a 9. How can we get around this?

Hello, please throw suggestions at me- I'm going batty. I have mutlitudes of restricted sets (station-to-station calls only) that need access to one toll free number for the HelpDesk. What I Have Already Tried: Changed the Calling Party Restriction on the COR from OUTBOUND to ALL-TOLL, added...

Yes, we do that but it happens so frequently that we run out of wall phones. They are used by officers in prison housing units and they are well abused -the phones, course, not the officers! :) Thanks!!