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  1. sweetp1808

    9620 VPN phone

    I have checked and I do thank you
  2. sweetp1808

    9620 VPN phone

    I have checked this it is 242 .. thank you
  3. sweetp1808

    9620 VPN phone

    I have the 46xx VPN phones working and they would like to change to the 9620 phones. When my 9620 phone starts booting up I see it hitting my juniper and get its IP address but then gets stuck at "VPN tunnel setup: 4 sec / building VPN tunnel". My IT department says it is a problem with my...
  4. sweetp1808

    vpn remote 4621 with juniper

    I am getting IKE Phase1 no response and cannot seem to get past this no matter what we try, does anyone have any suggestions. We used the manuals VPNremote for the 4600 Serier IP Telephones rel 2.1 administrator guide and Application notes for configureing avaya VPNremote phone with juniper...
  5. sweetp1808

    QSIG Trunks

    I have a qsig trunk between Avaya and Nortel. Everything is up and working but the Nortel side has a backup system if the main system goes down because it is a hospital. When the back up system kicks on the qsig b-channels do not come back up without resetting them. Does anyone know if this...
  6. sweetp1808

    9600 series phones

    I have recently installed a S8300 system with all 9620 phones and a couple 9630/40. Internally sound seems to be fine but when access an outside line wheither is is a call to the outside world or a call coming in the user on the IP phone hears white noise/buzzing noise when caller is silent...
  7. sweetp1808

    4.0 adding customer login and password.

    you want to go into the web page now. Under the security click on Administrator Accounts. Enter Login ID or Group Name: (type in your login) click on Add Login in button (submit) On this screen: You will make addition group: profxx (NOTE: in ASA if you do list user-profiles that is where you...
  8. sweetp1808

    Agent-logins

    Need some help ... Don't know what's changed I have a 8710 with superpatch of 12714 cm 3.2.1. Agent-logins are showing as their internal caller id instead of the station number, anyone have any ideas... Thanks
  9. sweetp1808

    INTUITY

    When we ping the IP address there is no delay at all. The system was rebooted and we also took the system off the network and put it on a small hub with a laptop and we still have the same delay issue and errors.
  10. sweetp1808

    INTUITY

    Has anyone had this problem before. All of a sudden when logging into the intuity using ASA, press start emulation ... blue screen appears and about 1.5 minutes later you get a login: but if you do not login right as soon as it appears you get a message "unable to invoike login scheme" then...
  11. sweetp1808

    TN771

    If anyone can help I have MCC cabinet (port network 1) and a SCC cabinet (port network 2). Both cabinets have a TN775 but only one TN771 which lives in PN 01. The TN771 went bad and we replaced it. After doing so the alarm PKT-BUS MINOR went away in PN 01 but still is in alarm in PN 02. We...
  12. sweetp1808

    PN 01 and PN 02 PKT-BUS Minor alarms

    I have done testing and the alarms will not go away. test pkt port 1 long r3 test pkt port 1 long clear it comes back with error 572 code 1142 Sheri
  13. sweetp1808

    PKT-BUS Minor alarm

    Thank you for the information I will run the test again and see which one is failing and look it up. Thanks you
  14. sweetp1808

    PKT-BUS Minor alarm

    I have two systems which are both S8700 one cabinet being a SCC Cabinet and the other is a MCC cabinet. Both of them have a PKT-BUS alarms is there any testing to fix this problems or do I just have to replace the maintance boards? Thanks for any help!
  15. sweetp1808

    DTMF sound when dialing

    I have a S8700 with about 1000 IP phones and 100 digital phones. The IP phones are having issues where the DTMF sounds are not always heard and the person assumes that their number dialed has not gone through, but infact the number will register and dial even when you don't hear the tones. I...
  16. sweetp1808

    DTMF tones on buttons

    My system is a S8700 running CM 2.0 running tfpt download 46xx dated 041604
  17. sweetp1808

    DTMF tones on buttons

    Is anyone having trouble with the 4610 phones not having DTMF tones. The users are complaining that when the DTMF tones are gone the call never completes even though the whole number was dialed.
  18. sweetp1808

    co ground trunks

    Mike, If You put a single line on the actual trunks there is no noise. The noise is only when calling out using the pbx. Sheri
  19. sweetp1808

    co ground trunks

    Is anyone having issues where customer is using pri's but all local calls go out on copper ground start trunks. When they use the copper trunks there is major echoing on user end to the point they have to hang up the call, but the person they have called does not hear any problems. This is a...
  20. sweetp1808

    Soft button on all Avaya phones "log"

    Thank you for your help, I will try this out tomorrow!!

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