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Hasta los huevos!!! Go with eggs!!! Good for you…Avaya ain’t getting any better.

Just guessing but…you think money is involved?

Well there you go...Essential Edition isn't Preferred Edition (a/k/a Voice Mail Pro). You need a license.

ipohead: I’m a little cranky after the latest screw-up by Avaya executives, but anyway: They make money from the enterprise accounts who pay big money for reliable service and durable software and hardware. The SMB market that most of us on this site are involved with doesn’t generate enough...

1 user? Less than a year? Have you considered mobile twinning?

Try changing the log-in password to prevent someone else from logging in by mistake.

This would be laughable if it weren't so embarrassing. From 10 days ago: https://www.tek-tips.com/viewthread.cfm?qid=1813312

Alfonso: Sorry that you were offended; that wasn't my intention. You wrote: If calls are correctly answered at the desk phones and calls from the IPO to cellulars too.... twinned calls should work with no problems. Right ? The answer to that is no. Twinned calls have a problem; transferred...

Your terminology isn't correct: calls aren't "forwarded" to the group, incoming calls are "routed" to the group via ICR programming. Anyway, if a SIP DID call is actually "transferred" to a destination from another destination the audio problem disappears. To make the transfer happen, I'll...

Does this call originate as a call to a SIP DID? I've never been able to resolve the issue, and after giving up, I created a work-around: Create an automated attendant (name it "SIP DID" or something). Leave the selector codes blank. Set the inactivity timeout to 1 or 2 seconds. Set the...

It’s disingenuous to think that Nortel and Avaya products are so well designed and built that the manufacturer will go bankrupt because customers won’t buy more from them. The real problem is the subscription model the financial wizards have decided is best.

Probably the login code, which is also used to lock and unlock the phone. The "user code" reference could have slipped passed the editors. Avaya docs are far better than average, but not as good as they used to be (old man ranting).

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Another recommendation for Xima. Their support is terrific. I had a very demanding customer and Xima helped throughout the entire ordeal (and "ordeal" is referring to it nicely.) I'll never forget how professional and competent they were. My customer is happy and so am I.

Pepp - I know, sorry. Just getting a little snarky about anything Avaya lately.

Why bother?

My new account manager has had 6 jobs prior to today in the last 16/17 years (found this out via Linked In). Everyone deserves a chance but this doesn't inspire a lot of confidence. Why would any Avaya BP use them for hosted? Their remote support has deteriorated and RC's ratings aren't very...

We have had nothing but the best experiences with Xima and have been a vendor of theirs for many years. Their technical support has always been top notch, they are a true pleasure to deal with." Agreed

tightening up"? I don't see the connection...

racom: Were these sites recently upgraded? A few weeks ago we upgraded a customer's IP500V2 from R9.0 to R11.0.2 as well as the corresponding VoiceMail Pro. Some users with legacy passwords (4 digits) and/or legacy extension logins (also 4 digits) weren't getting voicemail until we changed...