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  1. ansiusa

    Arcserve 11.1 and HP Storageworks USB Tape drive

    Thanks for the info....I've used Arcserve for years with SCSI drives, but just purchased one of HP's non-scsi raid servers. My vendor thought he was helping by sending the HP StorageWorks DAT 72 USB instead of the SCSI version. I can't believe CA isn't going to support this drive, CA support...
  2. ansiusa

    Arcserve 11.1 and HP Storageworks USB Tape drive

    I was on the phone with their overseas support department, they asked if they could logon to my server, I said no. They then walked me through web interface to see if the drive was listed....it wasn't. Then he asked me what usb meant, I got upset and asked for a supervisor. I never got a...
  3. ansiusa

    Arcserve 11.1 and HP Storageworks USB Tape drive

    I am in the same situation with Arcserve 11.5, called tech support, they had no idea. Did you have any success?

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