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Hi amriddle01, I have to ask you again for help. Customer has cisco ruiters 2901, NAT, access lists. SCN is up, trunk is in service. When phone (2401) from remote office try to make call to central office (1150): 323856226mS CMLineTx: v=120 CMSetup Line: type=IPLine...

OK amriddle01, I'll check with customer IT who maintains networks. Thanks a lot for help.

It is separated by the internet, IPSEC tunnel.

Hi amriddle01, Thank you for your response. Where I'm wrong then? It should be easy. Central office LAN1 172.16.192.5, Mask 255.255.0.0 IP route: IP Address - IP Mask - Gateway - Destination 0.0.0.0 - 0.0.0.0 - 172.16.0.10 - LAN1 H323 scn trunk - Voip settings -...

Is it possible to set scn between two ipo that are connected with LAN1(central ipo) and LAN2(remote ipo) interfaces? I have trunk in service and scn up on system status, but there is no call between sites. There is no firewall. Has anyone set this successfully? Thanks in advance, Slobodan

Customer have: - CM 6.0.1 - IP phones (9608, 1608, 4610) Call rings at the extension a few times and then after doesn't be answered goes on coverage answer group (7 members ring simultaneously). If the call is answered by the extension from coverage answered group, all other extension from...

1. I'm now think that users from Avaya can see Presence from Lync but when Lync is not used for voice (like pbx) and there is not sip trunk between IPO and Lync. 2. I tried and one-X portal can control softphone instead of hardphone. Has anyone had experience with one-X portal-softphone and...

Try to turn off Auto-create Extn on LAN1 if it is turn on. I had the same problem with 9641 phones.

IPO 500 V2 R9.0.5, VMPro - one-X portal on the Windows 2008 R2. For integration IPO and Lync it is necessary sip trunk between IPO and Lync and one of this user license (OFFICE WORKER, TELEWORKER, POWER USER). One-X portal controls hard phone and Publish/Receive Telephony Presences (used for...

That's great, thanks Gunnaro.

I did site survey yesterday, building with two flors. Ground floor, one big room, 25 dects. I will put 2 base stations and these phones will look and at least one other upstairs basestation (one base station 30m). I believe that it will not be a problem, sure all dects will see at least 3 base...

I have to come back again to this topic to clarify myself, if I understand it, when all the channels on a base station are busy, dect phone does not know to be re-registered to another base station to be able to make/receive a call? And when two dect phones registered to the same base station...

OK, thanks a lot.

IPO 500 V2, R9.0.5, DECT R4, 5 x IP Base Stations, 40 x DECT 3720, 16 x DECT 3725. Documentation says: - IP Base Stations These base stations connect to the IP Office system over the IP LAN. Each IP base station can host up to 8 simultaneous phone conversations in its coverage area. -68dB...

IPO 500 V2, R9.0.5, DECT R4, 5 x IP Base Stations, 40 x DECT 3720, 16 x DECT 3725. Documentation says: - IP Base Stations These base stations connect to the IP Office system over the IP LAN. Each IP base station can host up to 8 simultaneous phone conversations in its coverage area. -68dB...

Hi all, Has anyone had experience that can not be set up Call storage path? Customer has windows 2008 R2, CS7_8_16 and after installation if I click on the button "Edit" under (Call storage path) nothing happens. All other "Edit" buttons work, pop up blocker is off. Reinstall did not help. Any...

Thanks for reply tlpeter, an agent use DND when is on break and it is advanced edition, has statistic. Report with reason of break will not work and other reports... :(. Any other suggestions? When all agents in the main group are in DND, calls should queue until somebody turn off DND. When all...

Hi, IPO 500 V2, R 9.0.2, for example, Main hunt group has one member and Overflow: - Overflow Time = 3600 - Overflow Mode = call - Immediate Overflow = No Active Agent If an agent in the Main hunt group forget to tun off do not disturb and do Logg off, (no available agent in the main hunt...

Thank you IPGuru, I'm at customer site now, couldn't find 9.0.2.7 at Avaya site. There is only 9.0.2.1. I already upgraded CCR to 9.0.3.0. and there is no problem with CCR printer Discovery Service (running), but when I make historical reports, calendar and button to select queue doesn't work...

Thank you IPGuru, I see it is available 9.0.3.12. Is it enough to upgrade CCR or should it be upgraded IPO and VMPro also to 9.0.3.x? Thanks in advance