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I don't remember. we were @ the site @ 5 mos ago, and assisted the customer w/ a dead line. I don't recall what is in the cabinet. I thought b4 I went back there, that I would try to have as much info as I can. from what I understand, thwe swx requires 3 cards for did svc: did, cpc-b and...

heheh. I called the ntwk vendor to ensure whether their equip was going to deliver the T1 to us first, or whether their mux will break it down into 12 channels - 4 LS, 8 DID. I am waiting 4 a call back. have u ever dealt with that type of issue on a dbs 72? ido u know if the dbs 72 has the...

why ? is it that difficult? I was thinking we could pop in the did and any other cards we might need, chang the programmin - and we're outta there. 2-3 hrs tops?

I don't normally deal w/ panasonic, however, I was asked to provide a quote for installation and programming of this system to add 1 8 trk DID card. this system has been operational for several yrs -w/ 4 LS lines. what is it that I will need to do in order to accomodate this request...

thx. I temporarily took the fax ext out of grp 8, the problem went away. when the fax line/ext is busy, the vm announcement is not truncated or cut short...but, when fax is available, the call is transferred to the extension (if fax ext left in grp 8). I left it out until I could get a solid...

I have a client that has 5 lines, 4 of which are in a rotary hunt, the 5th being a fax line which is also tied to a 'fax extension.' on inbound calls, the main menu vm announcement is intermittently interrupted, and the call is then transferred to the fax machine extension. when the extension...

so, why is the call being 'transferred' to the fax extension, anyway? how do I fix? thx wayne

the client has an acs for 5 lines - line 3 being as a fax and system line (outbound calls only) - as well as tied to a fax extension. I have a selector code setup for a small pc card vm system. 3 for this and 4 for that ( I couldn't use 1 and 2 for some reason). anyhow, (4 line rotary hunt) the...

for some reason, *10 is no longer ringing (on incoming calls)- although it was working a few days ago. the settings look ok. all other stations are set for delayed ringing. any suggestions? I don't think that the station is call fwd or that the vm is answering b4 the ringing begins. thx wayne

thx guys. how do I get 'remote administration?' is it part of a download pkg from avaya? what about winspm admin software for magix? where do I get that from? so far, all I have found are 'patches' or upgrades.

What is the simplest way to remotely gain access to a partner for programming purposes? thx

I appreciate it and have already started with the documentation. Anything I need to look out for, or be aware of? thx

In a week or so, we will have to replace a partner II system with a magix. The 10 analog LS Lines were converted over to a channelized T1 output today. Anyhow, can anyone tell me what is it that I need to do as far as programming that switch? From what I understand, the primary reason the...

how many other extensions can have their mwi appear on a single station? thx

Client is using pvm pc card vm r3. Is it possible to assign an extension MW capability/notification for other extenions? For example, if phantom mb are created (for selector code assignments), can I use another extension(s)' MW LED to notify an admin there are messages in their departmental...

I have a client that has a pc card vm r3. she wants to be able to have the aa answer the calls after x number of rings, play a 'dial x for this, dial x for that' message. what is the most efficient way that I can set her up? we tried this b4, using selector codes 1/2 and had to abandon the...

thx. What about Selector Codes for pc card vm? same principle? kinda' dumb not to be able to use both sc 1/2 as well as being able to dial *10-29. seems like once ur inside of the vm, the sc would be a separate entity, since ur really not dialing an extension. I have a client that has a pc...

) Aug 4, 2003 Please explain #206, options 1 and 3, for partner vs 5.0. What are the differences between the call answer and auto attendant services, and how are they selected? Why can I not use Selector Codes 1 and 2 for phantom extensions (which ones should I use for small configuration)...

Please explain #206, options 1 and 3, for partner vs 5.0. What are the differences between the call answer and auto attendant services?

sorry, about sounding dumb, but the color code seems to be the same as a 568b. hmmm. I am unable to get the set to work trying a 568b, 568a and straight thru color code sequence. nothing seems to help - but the set did work intermittently with the old insert jack. any ideas?