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Hi, I have a 3800n reporting a paper jam in tray 2. BUT there isnt any paper inside. Is there any sensor that may be faulty or anything I can do. I have cleaned the rollers and blew air through it trying to fix it, but with no success. I would appreciate an idea of where to look next. Many...

Thanks porkchop, I am using the create from the server CD yes. I will try the 2003 option. Cheers

Hi, Its when I attempt to attach the msi to the gpo. There are no errors in the event log. Cheers Steve

Hi, I have an application which I need to roll out to quite a few client PC's (all running Windows 2000 Pro). I have created an MSI installation application using Wininstle and placed it on a network share. When I create a group policy object (Windows 2000 AD) to install the application I get...

Hi, We have just put in an ADSL based site-to-site connection through a 3rd party network provider. Both ends have 2MB connection to a local BT exchange and are then routed onto the provider's network. We use this solution to allow the remote site to access SAP using the "fat client" approach...

if you dont want to use extra software Netmeeting is free and already on your machine and will allow remote desktop control. BUT its massively bandwidth hungry.

Hi, I have used O&O Defragger on all installations of Windows 2000 (pro and server) and XP for about 2 years now since a colleague of mine suggested it. As a result we have drastically cut the amount of failed disks and generic "my machine is slow" problems. O&O runs as a service, its a "set...

If the machine is part of a domain (or better yet if you can make it one) you can lock it down completely with Group Policy. I do this for a few of the machines in our warehouse. Stops the guys from breaking Windows every 5 minutes. Steve

Hi, Group policy doesnt apply to domain admin accounts unless you specifically tell them to. If it *is* supposed to work do a "gpupdate" from the run box and this should refresh the group policy settings. Hope this helps

Hi, We have recently put in a Apple XServe running OS X. On the advice of the reseller we purchased Retrospect and an external multichanger tape drive. When setting up the box the engineer admitted to never having used Retrospect before. All I want to do is automatically run a full backup...

Hi, I have an evaluation version of Mimesweeper for web. I have installed msde on the local machine and yet get the same error as before when attempting to install reporting to SQL. Upon installing the software on a fully patched Windows 2000 server I get the following error message : Error...

Hi, Well after the restart the problem seems to have gone away. Many thanks Steve

Mark, Thanks for all your help and I will let you know how I get on after I have restarted the machine Steve

Hi, Thanks for all of this, where do I add the /3gb command. Cant see it for looking. Should it be in the bootloader section? Thanks

I havent added one no, nor is there one in by default.. Question back, what is it and why should/shouldnt it be used?? Thanks

Hi, One user. Compaq/HP ML570 4 Xeon2.5ghz with 4 gig of RAM. When the user (the only user for now) does any sort of work inside excel it "loses" info from the screen. Now when he closes out, doesnt save and then goes back in its all fine. We initially put it in due to the massive...

Hi, I did use the transform yes. I took the defaults to ensure that I did not install anything that may cause problems later. Rgds Steve

Hi, We have a 2003 server running Terminal Services. It is complete patched and uptodate. We have installed MS Office 2000 Premium on the machine, again fully patched. Problem we are having is the user when running Excel keeps getting errors. These range from fatal exception errors which we...

Hi, I have two remote sites, one has a Cisco 501 which needs to talk with the second site, which wont spend any money on a pix. As a result, I have put in a Smoothwall box after being told how simple it was to configure a site-to-site vpn on (that an the fact that its free). I have followed...

Cheers Bill. Steve