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Ok update :D after checking rechecking and then checking in case I missed something. I found out from NEC that the stupid card needed an update. Would seem that the last company that was providing the pri stripped all the extra info from the begining of the call such as name or whatever other...

That was the first thing that I did fix they were sending us 10 had them change it to 4. Out bound work just fine its only inbound that is getting stopped.

Hi all I came accross this system after a customer changed providers and found out only after porting there numbers that there vendor went out of business. So I unluckely get the call Yeah me :( And now the issue were having. They have a pri that was working until they switched to the new...

Just wondering if anyone has ever tried to connect an external call pilot on a BCM 3.6

Thanks everone for the suggertions. I'll try removing the key codes as soon as I can find someone to look them up on nortels website. None of the keycodes were left onsite. Have a monitor hooked up and am not seeing any errors. The first thing I did when I started this one was image the drive...

Checked the harddrive for bad sectors didn't find any. When I press F981 says inactive feature

Well I wouldt mind it if it worked and locked up. Right now Its not even working. Happen to know where I can get the patch though as I dont have access to Nortels supreme tech site.

This one has been driving me crazy. Customer called saying voice mail keeps locking up they have to reset it to get it back up. Called my support guy he said it's most likely the BFT Ordered a new one and replaced it. When I tried to run the Universal Profile keep getting errors that one of the...

Hum darn good one. Have another VM you can try? sounds like you may have a bad unit. I myself have never seen this problem. letus know if you find the fix will ya :)

...for detailed information about the fields that make up this feature. To start a session, on a silent monitor supervisor telephone: 1. Enter Feature *550. 2. Type in the SM password Pg. 176 of the 7.0 system administrator guide. Never used this feature myself. But it looks like you can only...

There is a couple of ways you can do this. 1)Just have his lines appr and when the operator takes the day off FWD the call to his phone. 2)Use the services button if your already using it for nights you can add a lunch and put all the phones you want to ring in a ring group. Either way you...

Thanks guys hotlines were the thing I needed. I used LD18 to create a HTL list then added HOT L 00 - 05 keys to the 2616 phone. I was able to remove the SCR key and still use the hotline keys.

Hello I’m trying to setup a customer courtesy phone. The idea is that a customer walks up hits an auto dial/speed dial button and it calls customer support center. I’m able to setup an ADL 16 to the customer support number. There is 3 different numbers that they can choose from or I’d use...

As far as i know you can add a second call pilot to the system it will use a seperate set of feature codes to access it starting arround 901 i think. look in the manual it will tell you. there is also a section in the manual that will tell you how to add a second CP.

I have A Panasonic KX-TD1232 187 T1 card and Im trying to make Opx Ext 281-287 Ring on incomming calls. I am able to use OPX ext to make calls thorough system and can intercom but am unable to make ext ring can not use DIL1:N you can only assign port numbers to ring. Can not use DIL1:1 because...

I'm having a bear of a time setting up a point to point T1 between 2 kx-td1232 has anyone done this before and do you have some suggesitons on the best way to do this I'm using an ad tran 600r with dsx-1 ports going into the t1 on the system The T1 card is model 187 im using only eight of the...

Does each set have its own personal line ringing at it or do you just want to change the ext numbers arround? if its just Ext numbers lookup in your book CHANGE DN if you need to reassing personal lines you need to change ringing assignments. If you need more help let us know exactly what your...

Happens to us all :) Just didn't want gbon851 pulling his hair out wonder why it didn't work

...Next your looking in the wrong book common mistake (There are so many books) your looking at the system programing guide if its telling you to use F**266344 you need the Vmail guide if you want to change the AA (Auto Attendant) menu. Find this book in your pile "Norstar Voice Mail Setup...

I would go with the RAD if your system is a CICS it is internal and you have to enter system porgraming to check if the RAD is external you can press F**9 then the rad password to check the settings Good Luck