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...TTI a phone at one of our remote sites and move it to a new location. The TTI merge code is 111 and the separation code is 112. Would we need to get dialtone, press 112, the security code (whatever that might be), * and then the four-digit extension? Any assistance would be greatly...

...I just changed the system time in the browser for our S8500 Media Server. Any assistance would be greatly appreciated.

Unbelievably our Merlin Messaging is back up! Came back about 30 minutes after we did a hard reboot.

Did everything including the hard reboot and still the same problem. The auto attendant is still down, too. Could it be a hard drive issue? Sounds like our local Avaya partner will need to send out a tech tomorrow.

...to a DID on an Avaya S8500 Media Server? I am trying to take an internal extension 2911 and make it a DID 2809. I have never done this before. Any assistance would be greatly appreciated.

I will have our onsite person try the full reset and removing and reinstalling the port license card. Hopefully that will work. She found lots of errors (error code 7801) under slot 05 today if that makes any difference. Also not in normal op mode.

I will ask my person onsite who can check via WinSPM.

I will be back onsite early next week with an unused MLX-28D. I will update then. Thanks for all of the input so far!

...All voice mail is down at one of our remote sites. I tried dialing into the Magix and could not connect. We have tried the soft reboot of the system thru WinSPM, but that did not work. Should we try a hard reboot by turning off the cabinets from left to right and then turning them back on...

I actually did replace the MLX-28D with another one and the same problem was occuring. Who knows? Maybe my replacement was bad, too. Should I try a third phone set?

What exactly is the flex board? I am more familiar with the programming than the hardware side. Is it one of the MLX boards?

Are you referring to North Supply in England? That is what I found doing a Yahoo search.

...We have a release 3.19 system at one of our sites. Yesterday, I was onsite changing the auto attendant and one of our employees told me that he could not answer one of the line appearances on his MLX-28D set. I checked it out and even tried replacing it, but the problem remained. The green...

...I know it is not a Meridian switch, but rather centrex service, but just need some quick assistance. We recently purchased 60 sets for one of our field offices and the seven-foot line cords are not long enough for our needs. We are going to purchase longer cords, but I need to know if the...

I think we are going to keep the first names first. However, does each person with an extension need to record their name announcement for this to work properly? Also, do I need to have first names first for each name listed with an extension in Audix?

...on our Audix system? x666 is the auto attendant extension and x555 is for option 1 off of it. Right now we have it set up for the first three letters of the first names of the employees, but we want to change it to the first three letters of the last names because some of the new employees...

I tried changing the TYPE in system administration under CHG, but kept getting the SCH error code. Do I need to remove the TN and add it back with TYPE 2616? Any assistance would be greatly appreciated.

...Can this be done remotely on a Merlin Legend with an older software release? x770 is our Audix extension off of the main number.

How can I program an analog line associated with one of our Polycom conference phones to conference up to six parties? These phones have flash buttons. Maybe it involves a feature access code. I know how to do it with a digital phone (AO6). Any suggestions would be greatly appreciated.

Thanks, merlinman. I will be onsite tomorrow and will let you know how it goes. I hope we have R7 or later! This facility is scheduled to be upgraded to a Definity later this year, so I am just trying to apply Band Aids until that time.