We purchased Telecount from ISA for our Merlin Legends, Definity Switches and have been satisfied. It was quite cost effective. Depending on your requirements, you can dump the detail into a database and create your own reports but who has the time nor inclination to re-invent that wheel.
You can make your own 9 pin connector like so:
RJ45 (9Pin Female)
1 9
2 8,6,1
3 4
4 5
5 2
6 3
Or you can order the following from Avaya:
You need a 355AF RJ45 to DB24 Female adapter and
a DB25M to DB9F adapter. You can buy these from Radio...
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