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  1. beyerins

    Music On Hold

    My clients can hear it now. Thanks for your help. Thom
  2. beyerins

    Music On Hold

    Silver987 - I had the setting set for Background but not for On Hold. I made the change. Now, lets see what happens. The little things we miss. I will let you know. Thanks. Thom
  3. beyerins

    Music On Hold

    I was trying to find a website you could go to showing my phone system. But from what I can see it is an ICS. Learn something new everyday. As for cook1082's question, the signal comes through fine on the phone set when doing Feature 86. So, I know the signal is going through. The saga continues.
  4. beyerins

    Music On Hold

    O.K., I have to play stupid. This is a basic Nortel Meridian unit. It is a single hang on the wall unit with no extras. Give me a Fujitsu F9600 and I can tell you the difference. Give me a Nortel and I am stupid.
  5. beyerins

    Music On Hold

    I have set the programming on the system to play MOH. I can hear the MOH when I select the function on my handset. However, when a person is on hold, they are unable to hear it. I have it punched down on the last station on the 66 block. I have done everything possible with the wires. I am using...
  6. beyerins

    Music On Hold

    I have a nortel Meridian 8x16. I have an MP-3 plugged in to provide MOH. I can hear the track very well on my side but the callers cannot hear it. Does any one have any suggestions? I am at a loss here. Thanks - Thom

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