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  1. mnealtx

    Help with decommissioning Avaya G3R

    Thanks! The switch is now shut down and I'm removing the myriad of cables to prep for removal.
  2. mnealtx

    Help with decommissioning Avaya G3R

    Sean - thanks for the reply! Unfortunately, I removed the associated extensions for the announcements, so no way to delete the recordings themselves. Also, don't have the installation media - our changeover from tape to server was done by an external company on contract and they kept all the...
  3. mnealtx

    Help with decommissioning Avaya G3R

    I have all stations removed, dial plans cleared, all trunks removed, only thing left is the PPN/EPN. Any further recommended actions? I see in the Integrated Management webpage under the server section, there is a 'restore defaults' - would that wipe out any remaining information in the switch...
  4. mnealtx

    Help with decommissioning Avaya G3R

    Was able to remove remote PNs, now working on PPN/EPN for 'main brain'.
  5. mnealtx

    Help with decommissioning Avaya G3R

    Absent any feedback, I've reverted to removing stations programmed to the EPNs. Error message from 'remove cabinet x' command is 'cabinet has translations'. Cabinets show ports in use on maintenance, call classifier and/or announcement boards. I have removed all announcements from system...
  6. mnealtx

    Help with decommissioning Avaya G3R

    Hello all - Equipment is G3RV12, S8700, CM 2.2. We have transitioned to VOIP and need to decommission the Avaya for turn in. We are not under maintenance support / contract. Can anyone advise the process for stripping all the data from the Avaya prior to final shutdown? Any help is...
  7. mnealtx

    Avaya Definity G3R, CM 2.2 - routing incoming calls to trunk or extension based on dial string

    It was in the UDP after all. Had to set the range to "ARS" and was able to get a call through the Avaya and out to the VoIP stack. I've got a couple more hurdles to get over, though - prior to all this, we had set up a number on the Avaya in the 1000 block for use as a 'dummy/transfer' number...
  8. mnealtx

    Avaya Definity G3R, CM 2.2 - routing incoming calls to trunk or extension based on dial string

    ...trying to have calls for VoIP numbers (x0000 - x2999) be routed from the inbound trunk from vendor (TG 3) to the VoIP tie trunk (TG 6). Trunks are *NOT* DID. The vendor provides 4 digits only, and I have a route pattern set up as test which would add the VoIP prefix to the dial string and...
  9. mnealtx

    Incoming trunk digits / calls

    ...the absorption is removed, the Avaya attempts to connect after the first two digits of the switch prefix ("78" of 781 prefix) are received. There *was* a two-digit 78 set as extension, that was removed. I have set up dialplan entries for our extension range (781x, 7 digits) and I have also...
  10. mnealtx

    Inbound digit issues and outbound digit display

    Corrected the inbound digits issue by absorbing on the trunk side, so that is taken care of for at least normal calls. Will have to work on it some more to handle transfer calls to a subsidiary site. From what I've been able to find through online sources, it's not going to be possible to do...
  11. mnealtx

    Inbound digit issues and outbound digit display

    Ideally, would like to change things where either 7 digit or 4 digit dialing would work I was able to fix the outbound digits transferred by modifying the public unknown numbering
  12. mnealtx

    Inbound digit issues and outbound digit display

    ...the first two digits coming in; local number pool is 781-xxxx, tac was showing call attempting to connect after the digits '78' were received. I *think* this may be related to how the switch is set up down here - we are utilizing 4 digit dialing, but attempting to dial the full 7 digit...
  13. mnealtx

    DS1 E1 connection to CISCO VoIP Gateway

    After many trials and tribulations, we've got the Avaya talking to the Cisco - it was a matter of finding matching configs between the two devices. I have a new issue that I'll be posting another thread about, but I wanted to drop back in and thank everyone for their help - your comments led me...
  14. mnealtx

    DS1 E1 connection to CISCO VoIP Gateway

    I've used PBX as peer-master (gives me the TTC stuff which I don't really know what it is, to be honest) and IIRC correctly I've also tried host and user - but that was without the QSIG. Just tried the QSIG setup again, upon trying to set protocol B on the signalling channel, I get an error of...
  15. mnealtx

    DS1 E1 connection to CISCO VoIP Gateway

    Matt - thanks for responding. QSIG is a 'value added' thing, isn't it? I tried doing some sort of QSIG thing at one point of this and it wouldn't let me because we didn't have it set/licensed (and we won't be able to, either - no maintenance contract on the switch). Can you advise what...
  16. mnealtx

    DS1 E1 connection to CISCO VoIP Gateway

    ...I've tried setting DS1 country protocol to "1" and to "ETSI" with no change. Protocol version is "A" on all forms (DS1, Sig Grp, Trk Grp). I *think* it may be related to config on the Cisco side, they are set as "EURO" in global ISDN switch type. Other choices are 4ESS, 5E8, 5E8 Teleos...
  17. mnealtx

    DS1 E1 connection to CISCO VoIP Gateway

    Trying to figure out how to get a trunk up/running between Avaya Definity G3R (CM 2.2) and a Cisco 3845 with an E1/T1 HWIC installed. DS1 (TN464F card) trunk is set for ISDN-PRI (E1), signalling group and trunk created. Type is ISDN, A-law in use. Cisco G/W can see signal but the two sides are...
  18. mnealtx

    EPN issue - phones do not ring - HELP!

    Will have to make another fiber link to the EPN for testing. What tests would I run? Do I need to create a dummy station? I could check that with a board test on the "new" epn, looking for fail 48, couldn't I? Would shorted pairs immediately kill the ring gen?
  19. mnealtx

    EPN issue - phones do not ring - HELP!

    I'm going to pull all the cards our of the failed cabinet and inspect pins - will also try to access backplane and see if anything is shorted.
  20. mnealtx

    EPN issue - phones do not ring - HELP!

    Cabinet fragged itself - tripped PS breaker. Swapped PS, tripped breaker on that as well. Put recovered cabinet in place, installed new interface, tone-clock, call classifier boards. Installed new analog board in slot 6, created dummy station, good test call. Will install new station boards...

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