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Set 10-58 192.168.0.0/255.255.0.0 That will force the systems to look on the local network. Might need to reboot. I would also check to make sure you do not have conflicting IP.

Also make sure in 10-58 the internal networks are defined.

Look in 84-26.

Ok, so whats the media gate way IP in the IPL hardware setup? Also, if these are layer 2 switches you might want to also look to see if UDP flooding is off.

I want to say no being this is the active voice card voicemail.

Normally you just transfer this to a service that does this for you. I would think there are tons of them.

Ya, I can see them losing their access to the license server. I hope they did some research.

You can have no features activated for dept groups to work. IE no call forwarding etc.

This. They are amazing on all the NEC platforms though.

What is the IPLE card IP?

I am fairly certain the 3cx is supposed to flash the firmware to the version they need? BTW Forerunner now owns the 3cx and its no longer EOL and looks to be getting a linux distro.

Ok, so CAP or Loop keys? I mean I tested this on my bench system and had zero issues.

Turn off caller ID to VM in the trunk settings. Otherwise office 365 needs to fix their sh*t. I've seen this all over. I have one customer that has a 365 relay and has never had an issue and another ....it's silly.

You need to try with an outside call. Supervised means you stay on the call after you transfer it to announce the call. Then just pull it back. Might even be on the display of the phone.

Easiest way is do a supervised transfer. You can hit the flashing CAP or trunk key to pull it back.

Better off using the TIE feature on the NEC. Way easier to program.

Not really. You need to get on Forerunners LMS for your customers and regenerate the files. I keep files on hand for every customer in case this happens. I do enough of these systems that I have seen this happen on reboots and power surges where is corrupts the lic files. Not many mind you...

Yep. Sometimes you have to remove and add the licenses back in.

You need to get an NEC tech, company on call or get certified if you plan on servicing them.

Log into the system and check your licensing.