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Nice call ucxguy. That did make a difference on my system and I will stop by the customer later this week. I had originally turned the setting on with NLP because of the terrible latency with the original off site link. The NLP helped with the long latency. The latency has been improved...

Hi All, I have customer who has reported for a long time that they could not hear at times. I have the BCM50 5.0 fully patched. The problem is with IP telephones at both the main site and at the remote site (no problem with digital phones). When they are talking on an outside call and there is...

Hi and thanks for for all the input. I will be going down late next week to look at things. There is a voltage problem that is hard to contain. The customer is across the road from a streetcar yard and the voltage will often go above 145 volts at night and normally runs near 130 volts during...

Hi all, I looking for any thoughts on my problem, but first the long history. Customer had originally a MICS with 2 DS cards, 2 port expansion card with 1 0x16 and 1 0x8 ATM. Installed by the telco with a CDA MICS XC 4.1 G00 which was a very buggy release. Calls drop, can't transfer calls...

Hi, I have worked on this type of arrangemnt off and on. Everytime it connects to an outside line it will disconnect. I suspect it is a software safety feature so a door cannot be released remotely. However I was able to make it work using a voip trunk from a sip provider for the out...

Thanks everyone, A new BCM50 is on the way. I will play with mine when I get chance. Rob

Thank you Firebird Scrambler, I have read that post and it did not seem to offer any assistance. Support Dude: Is there anything special I need to know to use the Putty connection. The connection is not the problem. I am replacing the BCM50 for the bad fan, but was more interested in the...

Has anyone tried a Level 1 or 2 reset on a BCM50 6.0? I have my system recently upgraded to 6.0 and a new system on my bench bought as 6.0. On power up the power light goes from solid yellow to solid green. There is no flashing yellow to start the reset sequence. I think the procedure has...

Hi Steve, I don't think I can help much except to say, that I had exactly the same thing happen at one customer. Your explanation of the trouble is the same. After the initial disbelief, I checked for stuck buttons and the like and found nothing. This was about 5 years ago now. As I recall I...

I have had high loop current cause problems like this many times (rural area), however your problem may related to your environmental issues. One fix was to install resistors (300 ohm to start) in both R&T to get the loop current below 30ma. or Fix two was to replace the CLID line card with an...

If you use a gateway then the MICS will need E&M card(s) or a services cartridge to provide the DTMF receivers to route the call. Without the DTMF receivers the trunks can be auto answered but will not route and an alarm is generated. To route calls to extensions a target line is assigned to...

Hi, I have had many problems like the one outlined with Norstars and line cards. 1)There was a problem with certain versions of CLID cards. They did not even like 30 ma for long. I believe the newer cards are more durable but don't quote me. The older CLID cards (they were raised from the...

...valid. A caller is able to dial out of a menu option at any time, where as if an information point is used they are stuck until finished or press "*" as suggested earlier. You are limited to two menu levels in a Flash voicemail. In your example Path 0 lists option 3 as company directory...

If I follow, you have redirected the extension to another cell phone and forwarded the cell phone to the DID which is answered by the AA and the call still goes to GD. All I am saying is that BCM is the only device which has the information that an extension is forwared to a particular number...

If I am following the post correctly, (and I may not be), is the BCM trying to prevent a loop? It sees a set redirected to a TN (cell phone) and then receives a call from same TN (cell Phone) and routes the call to GD to prevent the calling TN (cell phone) dialing the extension which is...

This is a shot in the dark. Check the Caller ID Routing table in the AA. I once had set my cell phone to route directly to my customer contact extension to demonstrate the feature. Forgot to remove the item from the table and spent some time finding the problem on the next visit. I was using...

I do remember an early release of CICS having a problem of resetting at times. It was as if the system had been power cycled and all the sets would flash and come back up. The first time I saw the problem was on an install and the new system reset two times before I got out the door. It may...

I have had lots of trouble making this work on various BCMs. I found a way that seems to work OK. It worked OK on my BCM 3.7 and a BCM 4.0. Set up FTP server on your computer (I use XP Pro) Make sure to allow Read/Write to FTP directory. It is in IIS services. There are lots of instrctions on...

I think you will need a service cartridge to have DTMF receivers. The AA handles all that if you use the VM. CICS has receivers built in, MICS does not. Rob

I have a customer who is near the local transit street car maintenence operation. You can imagine what may go on with street cars on the grid. Initially they had a MICS with expansion modules and never had a problem. When I installed a CP150 I recommended a UPS and installed. On a regular...