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Hello Team. How is possible to factory reset a J139 that does not accept the default CRAFT password from display and cannot access web interface as it is not getting any ip from DHCP. The set stays ar a screen showing Login and waits for username and password. Pressing more it brings the...

Hello curlucord, no it is not BFT it is all good caps , and not PSU as i tested the same drive at another BCM400 that is brand new - out of the box opened 5 days ago. Will restore a backup i have to another drive and try, i will update with the results. Nikos

Hello Team I have an issue with a live BCM 400 release 4.0 that does not start all services. On boot the telephony gets stable but system has no voicemail and no access via manager or putty. The status led is off and the hard disk led from time to time blinks at a very low rate. I can ping the...

Licensing is stored on the SD card so i assume you can move the card to the new system. if you know the exact version of your damaged system you can download the software for this version prepare the new SD card without licensing install it on the new chassis , leave it take the desired...

There is an update on this. The controller operates fine on the BCM 4.0 software. I successfully created an mirror disk. regards Nikos

Will try it tonight. Thanks.

Hello Team. I have a raid controller that originaly was installed on a 3.x BCM400 system meaning it was on the NT version of OS. The question is can i use the controller directly on a BCM400 4.0 system or there is need a kind of firmware update that should have be done when upgrading from 3.x to...

Hello Team. Can someone confirm what code to order in order to activate the software demo for IPO500V2? I am pretty sure i ordered from the distribution a code that got the PLDS link to activate most of the features but cannot find it. I need to build a 12.X lab in order to demo to a potential...

An update to this, moving the options 1,2,3 to main menu as options 4,5.6 calls go to correct destination so this is a temp fix but still mystery about the original post any ideas are welcome. thank you.

Without showing us the callflow and its settings we're totally in the dark and just guessing. So regading CallFlow see what is happening, after timeout expires the flow goes to the main options menu where i have option for 1, 2, 3 when pressing 1 , 2 or 3 does not take you to the extension , a...

Hello Team Members. I need your help. On an IPO500 9.0.12 with VM PRO i am facing an issue that is calls cannot go to the specific numbers - touch tone options that have selected in menu . Using the SymMonitor i see that the selection is passed to the system so it should not be a provider DTMF...

What about your license? Is it enough for your SIP devices? Maybe you have more SIP 3rd party sets - users than the licenses. Nikos