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  • Users: malte
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  1. malte

    Dell R240 with SSD

    Hi! Our customer here has a very critical setup of a redundant IPO for the public emergency call. He is reluctant to have spinning hard disks in the two onprem data centers. Our idea was to equip the two new Dell R240s with decent enterprise SSDs. Has anyone tried this before? What about Avaya...
  2. malte

    Internal Call Redirect to exteral Number with wrong FROM, Contact, PPID in SIP-Header

    Hi, I have been having the problem that our IPO internally transfers bullshit to the SIP trunk. The From field, PPID and Contact all contain an incorrectly formatted phone number. But only if the call is to be routed from internal to external. The number should look like this for the provider...
  3. malte

    Release CTI-LINK-PRO Lic for different Application

    oh.. that sucks. Thanks a lot! The documentation from ESTOS is straight garbage, mixed 1X with the newer API. I also took a look inside the "new" CTI API docs from DevConnect, but did not recognize this... No settings for CTI Lic...not even available to choose. Certifications: ACIS and ACSS...
  4. malte

    Release CTI-LINK-PRO Lic for different Application

    Its just a primary and a 500v2. I deactivated every DevLink and TCPA Group Account on the Gateway... also TAPI/DEVLINK3 deactivated completely on the GW. Or do you mean its used for SCN Stuff? There is no use for the CTI Lic... Certifications: ACIS and ACSS Location: Leipzig, Germany
  5. malte

    Release CTI-LINK-PRO Lic for different Application

    Hello dear community! I'm getting a bit desperate with the licenses for our Inhouse IPO Virtual Server Edition. I would like to free up our existing CTI-LINK-PRO license for the product "ESTOS ECSTA 6". We currently have a running CTI connection via Windows TAPI. In addition, Avaya Call...
  6. malte

    Calling to Twinned Device blocked?

    Hi Fellows, got a kinda weird issue, where google has no useful results... A customer is unable to internal call a twinned device directly. (Function Internal Twinning, not Mobility!) Ext. 218 -> Ext. 200 working, 200 and twinned 201 ringing Ext. 218 -> Ext. 201 not working -> error below...
  7. malte

    J179 not Booting

    Hey, i've got ~ 50 J179 Phones at the same customer site. two of them having the same issue: After plugged to PoE the Red Corner Light is on like normal, but then nothing will happen. It's stuck with a black screen and the red corner light. What can i do with these phones? (Serial Numbers...
  8. malte

    SIP History-Info Field Usage

    i am trying to get our IP-Office as compliant as possible to "Deutsche Telekom CompanyFlex Complete" as described in 1TR119. To forward calls with the "original caller"-CLIP, our customers had to book the option CLIP-NO-SCREENING due to the missing History-Info Field. Since there is currently a...
  9. malte

    Voicemail Pro - Phones are unable to recieve recordings

    My solution for this issue was the following: Prevention for new messeges: Minimum Recording Time 5 Seconds, Maximium Recording Time 120 Seconds Working on old files: i removed every Opus File smaller than 10Kb in /opt/vmpro/Accounts/[groupname]/ with following command: find . -type f -size...
  10. malte

    Voicemail Pro - Phones are unable to recieve recordings

    Sorry - my bad - i've meant messages left by callers. Almost forgot the "call recording to voicemail" feature. Certifications: ACIS and ACSS Location: Leipzig, Germany
  11. malte

    Voicemail Pro - Phones are unable to recieve recordings

    Thx, but that is what i also thought of. I'll need to prevent those 3 seconds or less recordings ... Certifications: ACIS and ACSS Location: Leipzig, Germany
  12. malte

    IP Office 500v2 Crashing with TLB Data Load Error

    Hey, customers IPO is crashing/cold rebooting randomly. Is somebody knowing what could be wrong? Hardware? Software? Config? PRN: ALARM: 21/04/2023 12:01:38 IP 500 V2 11.1.2.2.0 build 20 <TLB Data Load Error> CRIT RAISED addr=00000199 d=5 pc=f048e3cc f048e3bc f04bb894 f027133c f0343fa8...
  13. malte

    Voicemail Pro - Phones are unable to recieve recordings

    Hey, The Environment: IP Office 500v2 - 11.1.2.2.0 (from 2013!) Application Server Virtual: 11.1.2.2.4 Phones 96xx Series (mostly), J100 Series Problem: Customers Voicemail (Group) gets ~180 Recordings daily. For some reason there are 730 unopened recordings at the moment. The phone (Visual...
  14. malte

    SMDR - Calls Displayed Double

    Hey, i need your Advise. We use the Software "Aurenz AwinPro" for individual billing information. It uses the SMDR data. Somehow, since the customer was moved to SIP the calls are billed double in different call IDs. I kinda broke the problem down to SCN-Line and ARS on Gateway. 1 Call to...
  15. malte

    Looking for recommendations of 3rd Party SIP Phones

    3rd Party SIP phones (mostly) have really poor functionality with out of the box ip office features. So you gonna have the saved money on time to get contacts etc. to work properly. Certifications: ACIS and ACSS Location: Leipzig, Germany
  16. malte

    DECT IPRBS 2 Unuseable after Upgrade / unable to factory reset

    Hey, i kinda destroyed a customers DECT Antenna. I needed to flash newer 11.1.x firmware with stupid, hardest passwd policy possilbe. I pasted a passwd longer than 15 characters, at this point i didnt knew whats wrong. Now i know that there is the limit at 15 characters, wich is a missing...
  17. malte

    Network Conferences with 3rd Party SIP Endpoint / Calling multiple Partys

    Hey, so i am currently on deploying a Yealink CP935W Conference-Phone on our IP Office. (Just because Avaya B100 (KONFTEL) Devices are Shit and Overpriced) When i started deploying, the IPO did great. I could ring up to 4 persons at the same time. For some reason i tried yesterday with another...
  18. malte

    Avaya IP Office 11.1 Feature Pack 2 Service Pack 3

    My summary after 2 weeks of productive use with 150 extensions on server, gateway, DECT, 9611G and J129/J169/J179: In principle, everything runs quite well, but VM Pro sometimes has a few corners. J179 had a strange problem with Bluetooth module: the phone kept restarting until I unplugged it...
  19. malte

    Avaya IP Office 11.1 Feature Pack 2 Service Pack 3

    Got the same issue as @IamaSheroa whilst updating the SD Card via Manager.... ("neo.min.css" not found) Updated one virtual server (vm-ware 7/ipo was 11.1.0) via ISO and worked *suprise* great... Gateway updated via Server also worked. Now its time to test it Certifications: ACIS and ACSS...
  20. malte

    DECT R4 Signaling Problem

    Well thats weird. DECT - Radio - Recieved Config is correct with different RFPIs... After Reinit of Sync Masters the view is correct. But still no incomming calls and after 10 seconds of trying unavailable.. Certifications: ACIS and ACSS Location: Leipzig, Germany

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