Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chriss Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. TomMonger

    Message Waiting "Flex Button" is forwarding to another extension???

    I have a peculiar situation with my NSX2000/NS1000 system. We have a generic voice mailbox set up at one of our sites for people who call off. The extension is 42901. So our receptionist and one other person have flex buttons set up with Message Waiting for ext 4200. All is well when a voice...
  2. TomMonger

    NS700 Expansion Gateway Firmware level?

    Thanks!
  3. TomMonger

    NS700 Expansion Gateway Firmware level?

    Is there a way to see an NS700 "expansion gateway" firmware level? I am being asked what the firmware revision level is. Supposedly needs to be 005.300.20 I can't see that anywhere.
  4. TomMonger

    PDN Rollover when busy on NS1000.

    Hello... We recently upgraded our TDE600 to NS1000 (with an NSX2000 at our main site). In the past, our phone were set up so that we had 2 PDN buttons on each phone. If a user was on a PDN call, and another call came in, it would ring the next PDN button. So the user could either ignore the...
  5. TomMonger

    Understanding Forwarding and Timers

    Thank you guys so much! This helps a lot! -Tom
  6. TomMonger

    Understanding Forwarding and Timers

    Hello, I'm hoping to get some guidance and a better understanding of the Forwarding functions of our system. So we recently upgraded out TDE600 systems with NS1000 (with an NSX2000 at our headquarters). I am trying to understand all the forwarding option. Currently, the default it when a user...
  7. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    Thank you!!! I knew about IRNA, but did not know about the Intercept No Answer setting within 4.1.1 (actually, I didn't pay attention to it)! _T.
  8. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    I guess I'm looking to increase the time before the system brings the call back to voice mail during a forward ... so that a cell phone's voicemail picks up before the Panasonic voice mail does. All our users were pre-set with 1900 intercepts by the vendor. So I thought this took precedence when...
  9. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    Where do I look for that? 1900 (voice mail) is set for all intercepts (day/night/break/lunch/busy) on each extension. And timers are all set to "0" (System time is applied). Where would I change this?
  10. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    Hi Bigglesnz222 ... I checked the UM system settings, and change the FX to FXD and it's still doing the same thing. And OBTSystems ... that sounds like what's happening! How to I check the timer? Thanks! -Tom
  11. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    Calls are coming from an outside directly to the DID, which is the desk phone. The phone will ring, and then the forwarding kicks in and will forward the caller to the cell phone number (which is correct)... but then if the cell phone isn't answered, it goes to the Panasonic voice mail. It's as...
  12. TomMonger

    Call Forwarding - Unanswered calls forwarded to outside are being picked up by Panasonic Voice Mail

    A few months ago, we upgraded our TDE600 to an NS1000 (which interconnects with an NSX2000). The strangest thing is happening to my users who forward their calls to outside numbers (cell phones, mainly). If the caller calls the Panasonic number, the call will go to the cell phone if the line is...
  13. TomMonger

    Connect delay after dialing?

    Hello, What setting shortens (or lengthens) the dialing time for a TDE system? We upgraded our TDE to a NSX2000 / NS1000 system and for some reason, after dialing an external number, it take quite a long time for the call to go through. Of course, hitting the # key ends the dialing string...
  14. TomMonger

    Prank calls on TDE600 "night bell".

    Thank you, Harry!!! I'll try these! -Tom in Scranton, PA USA
  15. TomMonger

    Prank calls on TDE600 "night bell".

    Hello again! We have a problem with one of our manufacturing plant facilities. They have a TDE600 system. We have an option in their night/weekend auto attendant to hit a key (0) to reach someone on the plant floor. The "0" option dials an IDC group extension, and rings an analog bell in the...
  16. TomMonger

    TDE600 - PRI Card - D-Link

    Updating... Our new vendor swapped out the AdTran 6310 unit with an AudioCode M1K, and we were able to fully establish a connection with their SIP-to-PRI circuit! I'm just glad it wasn't something with our PBX. Thank you guys for the help. -Tom in Scranton, PA USA
  17. TomMonger

    TDE600 - PRI Card - D-Link

    Thanks! I'll review with provider.
  18. TomMonger

    TDE600 - PRI Card - D-Link

    Thanks Kizo ... yes, I have the PRI23 card, so I guess I won't have that CRC4 setting. I will contact the provider to see if they have the Immediate Start setting off. _T.
  19. TomMonger

    TDE600 - PRI Card - D-Link

    Yes, the clock sync priority is on the correct PRI. OK, I'm feeling stupid ... where do I find CRC4 setting? -Tom
  20. TomMonger

    TDE600 - PRI Card - D-Link

    Thanks, Omonat... they claim it's fine on their end. But as soon as I connect it, the sync is fine, but the D-Link fails to establish. I tried strait cable, cross-over and T1 cross-over, to no avail. I'm not sure which one of the ADVA does the converting.

Part and Inventory Search

Back
Top