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  1. eaglepromopro

    DID number assigned to specific button at reception

    What is the best way to set up a DID number that is virtual and will not have a handset but will ring at the reception desk and allow the reception to answer with that persons answer phrase and also to place calls sending out that buttons DID number I set up a user and then assigned assigned a...
  2. eaglepromopro

    IPO500 embeded VM lost 3 seconds recording

    I have found that when this happens I reboot or power cycle to correct the problem. When I record any auto attendant greeting I always pause about 3-5 seconds because it tends to not start recording for a few seconds after the beep. Also when using analog lines there is a delay required...
  3. eaglepromopro

    Checking my set up for DHCP conflicts

    Thank you. Yes there is their original router that is providing the DHCP. This then would explain why their network did go down. I do need to provide voice mail to email so would it be best to set up the 9611s on LAN 2 using IPOs DHCP at 192.168.43.1 and then set up the LAN 1 as 192.168.1.XX...
  4. eaglepromopro

    Checking my set up for DHCP conflicts

    If I use the LAN 1 to a POE for my 9611gs and then set LAN 1 to a IP address on the customers network lets say customers network is 192.158.1.1 my Route is 192.168.1.1 and the IPO is 192.168.1.51 and the IPO is set for DHCP will this cause a DHCP conflict or interfere with the clients other...
  5. eaglepromopro

    Avaya IP Office VM to email issues

    I use relay.appriver.com or 8.31.233.167 The EMAIL FROM ADDRESS is a problem sometimes. It wont accept it so I just use one with xxxxx@COX.NET and it seems to accept anything from COX.NET
  6. eaglepromopro

    Extending a Expansion Module several feet away

    IamaSherpa, anyway of boosting this signal?
  7. eaglepromopro

    Boosting an Avaya IP office Expansion Module DS Signal

    Yes I agree. Do you have a suggestion for boosting the DS Signal to the Expansion Module? Thank you
  8. eaglepromopro

    Boosting an Avaya IP office Expansion Module DS Signal

    I am m playing around with being able to boot the DS signal from an Avaya IP office 500v2 for an External DS30 Expansion Module 2 Mbits connection (64k x 32). Currently it can only be about 2 meters away form the control unit using a shielded RJ45 cable I would assume that a POE or an ethernet...
  9. eaglepromopro

    Extending a Expansion Module several feet away

    I'll play around with it and let everyone know. I would assume that an ethernet signal booster will not work for this type of signal?
  10. eaglepromopro

    Extending a Expansion Module several feet away

    Thank you all. I play around with low voltage devices from time to time and I am curious from a technical standpoint does anyone know what prevents a DS signal from being boosted further to a remote DS Expansion Module?
  11. eaglepromopro

    Extending a Expansion Module several feet away

    We have a new building that has been added right next door and the phone closet where the IP Office is located is probably about 200 feet away. We use 9508 digital sets. Is it possible to extend the signal to a Digital Expansion 30 module so that it will still connect to the control unit? I...
  12. eaglepromopro

    What's your experience?: Installing IPO from scratch new sites

    Installing Nortel's for about 20 years and it seems that they had pretty much everything figures out for a simple install. 66 Blocks and then the rest went into the wall mounted cabinsts. I know the two are different but it seems each time I install an IPO every installs requires me to come up...
  13. eaglepromopro

    Do Not Disturb

    On the old Nortel when a internal user called someone and that person was on a call or had their phone on D.N.D. the callers display after 1 ring would say "On Another Call" or "Do Not Disturb". Is this possible with IP Office 9.0 and or 9.1? Thank you
  14. eaglepromopro

    9611 Screen Saver Timeout setting

    I am trying to change the 9611 screen saver time out but I can't locate the 46xxx settings file in my embedded file manager 9.1.
  15. eaglepromopro

    How to eliminate hang up and dead air calls on VM

    I don't have this issue with PRI voice mail because it drops the call instantly. With Embedded and VMP using analog lines the voice mailbox is recording hang up the mailbox is calls and dead air calls and the MB is full of these and they user gets upset. . Is there a minimum record length setting?
  16. eaglepromopro

    Enter Ext and Password then stuck on Discover 9.1

    Also have plenty of Endpoints available
  17. eaglepromopro

    Enter Ext and Password then stuck on Discover 9.1

    I have the Power User ticked ( they have 53 available Power User Licenses ) I ticked the Gate Keeper on VOIP for the LAN I have the Public IP address entered into the 9621 entered as the Call Server and the HTTP I am still getting the Enter Ext screen and then after I enter the password it...
  18. eaglepromopro

    Enter Ext and Password then stuck on Discover 9.1

    IT vendor has set up port forwarding using a public IP on a 9.1 IPO. The screen logs into the IPO says the usual waiting for LLDP then contacting Call Server at the internal IPO address then Enter Ext and Press OK. I enter a valid Ext number then OK then it asks for a password then press OK (...
  19. eaglepromopro

    Force ARS to not wait after entering all digits

    After dialing 9 then 10 digit number the ARS is still waiting the 4 second delay before dialing out on the PRI. IF I dial a # it will immediately start ringing. Is there a way to let the ARS know that all digits have been entered and to immediately dial out.
  20. eaglepromopro

    Endless loop of blaming and finger pointing from IT vendor

    Has anyone been accused by the IT vendor of being the one who is at fault for the QOS problems on remote 9608IP sets? I have an 9.1 IPO 500v2 that has been in service for about 5 years with no problems using 9508 sets at the local office a PRI and a UCM drive with VMP. It replaces their old...

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