Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations gmmastros on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. ZeroZeroOne

    911 calls

    The simplest solution is probably to add a local copper trunk for 911. Add a SIP gateway, such as an AudioCodes MP-114 or anything similar that allows you to add the local trunk. Add specific routing for 911 at that location. It's somewhat cheap and certainly cheesy, but can be effective...
  2. ZeroZeroOne

    Export Station Configuration CM 8.x

    I would export all SIP users via SMGR as an Excel workbook that you can then edit. Be sure to assign new Communication Profile Passwords since the old ones are not retained. If you don't know what the old password was, then you'll have to log each SIP phone in manually with the new password...
  3. ZeroZeroOne

    After-Hours Phone Line

    Your voicemail system may have the Find Me / Follow Me or similar feature that when the mailbox is called, will dial out to the specified number to announce the call. Each person in the group has access to the mailbox to enter their mobile number as needed, allowing for flexibility and easy...
  4. ZeroZeroOne

    Issue with VM and new Vector.

    It looks like Coverage Path 152 is what's supposed to route unanswered calls to your vector. Make sure Coverage Path 152 has "Vxxxx" as Coverage Point 1 and "H99" for Coverage Point 2. The "V" means "cover to VDN " where "xxxx" is the VDN that runs the vector. I seem to recall that the station...
  5. ZeroZeroOne

    TRUNK GROUP REPORT

    Do you mean this? https://documentation.avaya.com/bundle/CommunicationManagerReports_r8.1/page/SampleTrunkGroupHourlyreport.html
  6. ZeroZeroOne

    Issue dialing a number with no hold conference (CM8)

    It may be a little convoluted, but you could try using a Remote Coverage Point: change coverage remote 1 Page 1 of 23 REMOTE CALL COVERAGE TABLE ENTRIES FROM 1 TO 1000 1: 999100%,391678# 16...
  7. ZeroZeroOne

    Temporary hotline setup - HG is always busy

    Have you used the command "list trace station xxxxx", where xxxxx is a station used to dial the hunt group? You should be able to see any denial events to let you know what is, or is not happening. Assuming it's a problem with virtual stations, try with "real" stations and instead of a...
  8. ZeroZeroOne

    virtual appearance on J179 SIP

    Correct: Bridged-Appearances must be a "real" station. The secondary station does not have to be SIP, but it cannot be virtual. The Bridged-Appearance will be a completely separate button on your primary phone and will work just like a second phone with separate caller ID, etc.
  9. ZeroZeroOne

    Ringdown/Hotline How To Documents?

    Ah, Sorry. There are two ways to configure the Hotline (Ringdown) for Avaya SIP phones. 1. Use the Avaya AADS server to set a specific settings file for that phone. 2. Manually edit your 46xxsettings.txt file. Someone else can give you far more details on AADS. I know it's all there but I find...
  10. ZeroZeroOne

    Ringdown/Hotline How To Documents?

    https://documentation.avaya.com/bundle/InstallandadminJ100seriesIPPhone_r4.1.4/page/Hotline_feature.html
  11. ZeroZeroOne

    I've been out of the game for a while

    Hi, Mikey. There's still a lot of Avaya work out there with BPs like Carousel or others. Avaya has been "slipping away" for over 20 years now and likely has at least a little more life remaining. The market is certainly changing but Avaya isn't done yet. I think traffic on this board waxes and...
  12. ZeroZeroOne

    Public unknown numbering

    public unknown numbering has a somewhat weird syntax. change public [ext length] ext-digits [digits], where [ext length] is the number of digits in your extension and [digits] are the matching dial string. For example: change public 4 ext 1000 will look for 4-digit extensions that match...
  13. ZeroZeroOne

    coverage answer

    Sounds like you need a Coverage Answer Group and a Coverage Path [ol ] Pick a non-DID extension and assign a bridged-appearance to your IP phones. Create the Coverage Answer Group (add cov answer [next or a specific number]). Enter in all the stations that need to ring simultaneously. Create...
  14. ZeroZeroOne

    Exclusion Avaya 8.1

    Does the supervisor's COS have auto exclusion and station have the exclusion button? That phone needs the exclusion button more than the admins. Also, look under system parameters features for the automatic exclusion by COS setting.
  15. ZeroZeroOne

    bleeding phone call conversations b/w 2 avaya 9611 phones

    Without any other programming, multiple users can pick up a shared bridged-appearance and join an ongoing conversation. Exclusion provides privacy to keep others from entering a call on the shared bridged-appearance. There are three methods: Exclusion Button (default) Users have an Exclusion...
  16. ZeroZeroOne

    how to find total number of PRI's

    list config all will show all the media modules. Look for the DS1 circuit packs. list signaling-groups will show all the signaling groups. Look for ISDN-PRI. list trunk-group will show all the trunk groups. Look for isdn. Each circuit requires a unique DS1 card and typically a matching...
  17. ZeroZeroOne

    Avaya CM Emergency Location Ext on the Station

    The Emergency Location Extension (ELE) must be built as a station in CM. It can be either a virtual or "real" extension but it has to be built. If you want Emergency Services to reach the original caller, the ELE must be a physical set type (analog, digital, IP) but should remain x-ported or...
  18. ZeroZeroOne

    Identify Trunk Service

    Thinking about it a little more... Do you also mean there's no inbound traffic on the first T1? It could be that your provider is sending all traffic on the "first" T1 and only using the "second" T1 when the first is full. Perhaps, as Arlo555 suggested, you have the "first" and "second" in...
  19. ZeroZeroOne

    Identify Trunk Service

    Roger the Phone Guy has reverse-engineered a lot of Avaya stuff. https://rogerthephoneguy.com/flowchart-of-avaya-communication-manager-routing/
  20. ZeroZeroOne

    Pound Getting Added to Internal Extension Dials

    #" is used by CM as the "End of line" character. The hash (or pound) isn't causing the delay but simply indicates that no more digits were entered. What is more likely happening is that your dial plan has at least two extension ranges starting with 8. When that happens, CM will wait 4 or more...

Part and Inventory Search

Back
Top