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  1. Z

    Outbound dialing issue

    Hi. It is CM 8.x we acquired a new E1 for outbound dialing and facing some issue. After accessing the PRI using TAC as we start the outbound number we gets an announcement from TELCO that the number is not correct. List trace shows that CM is sending the digits one by one to the telco. Telco...
  2. Z

    Abandon call query

    I have all calls in raw CDR data but how do i identify the abandon calls from raw data? is there any tagging/ identification mark pointing the abandon calls?
  3. Z

    Abandon call query

    Hi All, Need help regarding abandon call record. It is CM 8.1. We also have a separate PC setup for collecting raw Calls data. From CDR Raw data file can i identify which call is abandon?? I need abandon call record from CDR RAW data due to some purpose. I know few Apps available which...

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