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  1. rcc1000

    Call Record SCN

    Thanks again to all, Started telling Fire Dept. guy that asked for the request & he thought sounded like quite a bit of expense, my labor & additional licenses. Said he was just going to get a couple digital recorders tied to his 9508 phones. Thinking that will be totally fine for them. Have a...
  2. rcc1000

    Call Record SCN

    Thanks biv, That's exactly what I was thinking & now knowing you 100% confirmed that.
  3. rcc1000

    Call Record SCN

    Thanks again Magixman, So, may need to add more licensed voicemail channels/Additional Voicemail ports on City Hall's VMPRO, currently has 8 And more Voice Networking licenses, Fire Dept. currently 4 & City Hall is 8 You included, Call Recording Configuration: You can configure automatic call...
  4. rcc1000

    Call Record SCN

    Thanks for both replying back so soon. Seems both telling me something different? Fractal, not sure you asking, How is your current recording set up? Currently Fire Dept. Embedded all recordings are like for auto attendant *8401.... & personal greetings each user has. Figured once switched...
  5. rcc1000

    Call Record SCN

    Hello All, I have an 11.0 Essential IP Office at our local city's Fire Dept. location with Embedded voicemail. This was installed years before installing 11.1 Preferred Edition at our City Hall location with VMPRO. They are SCNed together, I know it's not recommended for each location having...
  6. rcc1000

    SCN IP Office Line 9.1.6.0

    Okay, thanks again to all.
  7. rcc1000

    SCN IP Office Line 9.1.6.0

    Hello wesleyjames, It's set as Proprietary Thanks
  8. rcc1000

    SCN IP Office Line 9.1.6.0

    Thanks for the reply hibroth, So you're saying nothing the Avaya can do for what the IT person is asking? IT person said back in 2023 he'll leave it in his notes whenever it happens again that he needs to kill the session(s), but every time it goes down seems he forgets & once I find out they...
  9. rcc1000

    SCN IP Office Line 9.1.6.0

    Hello all, I have one customer that has two locations SCN together & seems whenever the VPN tunnel goes down & eventually comes back up, customers IT person has to (his words) kill the session on the two system's internal IPs. Again IT person's words " it looks like the phone system whenever the...
  10. rcc1000

    SIP Request from wrong LAN Interface

    Just got this back from IT person at the school; you are correct in that all the phone stuff is on the 10.0.15.0 /24 network. I have to configure my computer (that you are accessing) to a 10.0.8.0 / 24 number to be able to see the ip-office device. I also agree with your tech that my network...
  11. rcc1000

    SIP Request from wrong LAN Interface

    Thanks for the reply nnaarrnn, So I did not include the LAN 1 or 2 settings, just the IP Route info previously. Didn't want to make it any longer than I thought needed until hoping someone would reply to give more info then. LAN 1 IP=10.0.15.254 Mask=255.0.0.0 with number of DHCP IP addresses...
  12. rcc1000

    SIP Request from wrong LAN Interface

    Hello all, A couple years ago we installed a Valcom Paging system for this school & thought they got things resolved connecting to their Avaya 9.1 Preferred Edition from the venders that installed the Avaya. We are using Valcom VIP-822 & Valcom ACS devices. The 822 is a SIP device that's used to...
  13. rcc1000

    No Caller ID

    Thanks Dexman, Yes I already communicated with Mediacom before making my post. The lady from tech support really seem like she was trying to resolve. Funny thing she even said on two of my locations she said the Caller ID was disabled on their end & re-enabled, but the Caller ID worked to the...
  14. rcc1000

    No Caller ID

    Hello all, I know these Partner ACS system like the back of my hand, but running into an issue with one phone line provider. Have now three different customers reporting no caller ID, went to one location with single line phone & caller ID works. Switched out their 509 processor, still no caller...
  15. rcc1000

    GeosmithUK's IPO Toolbox Beta

    Thanks again Tom, Yes I looked everywhere & can't find any email. Went back when he posted here for it & reregistered for it, thinking maybe he may still get something. Thought also if he may still be interested with the wonderful world of the IPO, still may visit this site from time to time &...
  16. rcc1000

    GeosmithUK's IPO Toolbox Beta

    Thanks for the update Tom [sad]
  17. rcc1000

    GeosmithUK's IPO Toolbox Beta

    Hello all, Had to reboot PC & laptop this morning, usually first thing I open is this IPO Toolbox. www.tek-tips.com/viewthread.cfm?qid=1807123 See it decided not to work again, thread I attached is from me three years ago & hoping Geosmith seen it back then & will see this again now, to...
  18. rcc1000

    R11.1 FP3 and Call assistant Automatic Update

    Hi TamaSherpa, Did you ever get this resolved? We had to do an upgrade for a customer & now experiencing the same issue. They however can do the download, everything works fine after it's done, but when logout/close, still get the popup whenever logging back in. Some users don't have...
  19. rcc1000

    SIP provider reporting connection half duplex

    Westi, You were 100% correct, after provider read what you gave me, he said you are correct & was going to check his side. After his changes, says it's now 100/full. Thanks again
  20. rcc1000

    SIP provider reporting connection half duplex

    Thanks budbyrd, The provider did mention that, I know I used a brand new 15' Cat 6 patch cord, but anything is possible. I will see if my contact on-site has one to swish out (one hour/one way for me to try) Will let you know if works

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