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misbob: Thanks, but how do you change the greeting? Still have not recvd an answer. What do you dial, is there a default password? Does anyone know this answer? All other vm's have an admin ext, admin passwd, etc. What is this one? Everyone has been helpful in identifying the card, etc, but so...

To technical user: Thanks for good info once again. Had to leave the state for an emergency job in Atlanta on the 22nd, just now got back, I'll try your suggestions asap. Thanks so much.

TO SCLB: Thanks, good info, don't know how to get to those commands tho, it don't know this switch at all, I'll look for the red & black wires from bat to Dat. Basically, I just want to change the greeting. Any help with that would be greatly appreciated. Thanks all for your help. humpdadog. CW

To bjsvec: Like I mentioned, I don't know a thing about this switch, sounds like you're saying those are commands into the switch for programming. don't know how to get into the programming mode. Nor is there a modem, I'll go back to the customer & check some more. Please email your tel no & I...

To bjsvec: I don't know this system at all, didn't see a DAT card just a lot LT cards & what I assume to be processor cards. Customer says there is no voicemail just this greeting. When I called NEAX tech support in TX (I'm not a certified dealer just a five-star dealer) they couldn't help me...

We have an old NEAX 1400 IMS switch at a hotel here in Las Vegas, customer inherited it when they bought hotel in Feb. Just experienced power outage & lost greeting, now greeting just says "Hello". You can dial to extensions during this pause or just stay on line & will dial operator...