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I believe it goes through the smdr list as stated below: The key system operation of the ICLID feature is dependent on the feature first being activated from the central office so that the numbers of the calling party are delivered over the individual tip and ring of the CO lines during the...

you're welcome We all need a little help once in awhile. Tony the Phoneman..

Did that help? We all need a little help once in awhile. Tony the Phoneman..

Have you tried using a null modem adapter? We all need a little help once in awhile. Tony the Phoneman..

You would call your dealer since they are authorized by Vodavi to handle the warranty. The technician will have to look at the system and determine it is bad and under warranty and then talk to Vodavi tech support for an advance replacement. The length of your warranty is as stated when you...

yes it is 9600 8,1, &none We all need a little help once in awhile. Tony the Phoneman..

When I use hyper terminal I dial any number hooked up and routed to the auto-attendant and once answered I transfer myself to the modem to start any session. We all need a little help once in awhile. Tony the Phoneman..

You can have multiple lines ring to the cordless phones, you will not have line appearancees for the lines, but you can transfer the calls to other extensions or voicemail. We all need a little help once in awhile. Tony the Phoneman..

I use hyperterminal, it is very easy, you can also backup all system data in case you ever need to upload it to the phone system.. I put cordless phones in a small warehouse and the cordless bases are where the phone jacks are. They have no reception problems. We all need a little help once in...

Phone Company, ask for a circular hunt method We all need a little help once in awhile. Tony the Phoneman..

I don't understand what you mean. When a station is in DND mode it will not ring, under any circumstance. It gives other users who have a button for that extension on their phones an indication that the extensionn is busy. This means a call will not transfer to, or ring the extension in DND. If...

Check the programming within the specific mailbox for the extension in question. This is where you have the routing of a call transferred to a cell, depending on your software level, if 2 other extensions are doing it already then the software level is okay. If 109 wants the call transferred to...

If I remember correctly you need to set up an extension number and have the number you want to transfer to set up as a personal speed dial bin and call forward the extension to the personal speed dial bin. Add that extension to a direct dial transfer code in the voicemail and record hit 3 to be...

What Vodavi system and voicemail are you working with? We all need a little help once in awhile. Tony the Phoneman..

Have you made that line private to that extension and make that extension the prime as well? We all need a little help once in awhile. Tony the Phoneman..

To address the current situation of identifying the merlin stations I would have one person at a station that has a display and another person walk around and call the display station and record the extension number and location where the calls are intercoming from. The display will show what...

What voicemail is it? We all need a little help once in awhile. Tony the Phoneman..

I would use the existing equipment if cost is a factor. Shop service rates with phone companies and ask for referrals of some of their customer's. You want a reputable service company. We all need a little help once in awhile. Tony the Phoneman..

Those extensions are your voicemail ports. If you have a voicemail card in your cabinet and dial the extension number, let's say 152, then your auto-attendant should answer. Voicemail groups are, by default, 440-447. Hunt group 450 should not have those extensions in them unless you do not have...

450 is a hunt group. You need to remove that extension from the hunt group 450. Hunt group programming is in your manual, disk). Good Luck... We all need a little help once in awhile. Tony the Phoneman..